Lovely comfortable room & friendly staff. Only criticism- bathroom very dark, could do with better light over the mirror.

Upon checking it it was made very clear to me and not in the most pleasant of tones that the hotel had gone cashless and seemed as if they’d have been quite happy to put me out on the street for not realising it in the end managed to come up with an agreement with the manager, but I would be able to pay by card from the next day of my stay despite having my c details -the cash on this occasion but took around 20 minutes on check-in and wasn’t exactly the most welcoming experience, especially with this being done in front of the guests around me who were offering to pay on their card because it was turned into such a fuss. It was a little embarrassing as I was clearly travelled and had my dog and two bags in toe but the rest of the stay more than made up for it apart from the air-conditioning not working in the bedroom and it being very stuffy and hot at times however the maintenance people were fantastic at the hotel and brought me two extra fans within five minutes. I cannot fault their service they were brilliant as where all the housekeeping staff and the majority of the reception the night manager should make herself more available as my key card stopped working three times during my trip and I had to wait in reception in the middle of the night after having taken the dog out for her to come back from wherever she was 20 minutes at a time. Overall, I did enjoy my stay there and the brasseri food and staff were sublime. Very helpful- the burger is one of the best I’ve had

Excellent overnight stay, polite efficient staff, very clean and tidy and a very comfy bed

Great location, friendly staff and comfortable rooms. Perfect for a night away in Leeds.

Just as described and great value

Good food

Lovely staff who were more than happy to help in any way possible.b

Room #228 & surrounding rooms I imagine are directly by a bar/club outside that has music blaring til at-least 3am on a Friday night & I suspect other evenings also. Not the hotels fault but so very loud. I think the sound proofing needs accessing urgently. Could hear other rooms way too clearly also.

Great

Service good and rooms comfortable but very dated, needs refurbishment for price point

Very friendly receptionist

All good, lovely staff. Clean.

Really liked this hotel. We had to leave to catch an early train and the restaurant staff were super helpful, getting our cooked food really quickly.

Overall it’s a nice hotel, really comfy beds and pillows. Shower was ace, great pressure. Bathroom just looked tired and the repairs looked shoddy which spoilt the overall look. Wouldn’t hesitate to stay again though.

Ok but bed not comfortable, weird thing with bottom sheet couldn’t be tucked in because of bed design

Only one member of staff on reception at check in which meant a wait of 10-15 mins. But staff were helpful when I got there. Rooms were fine. Air conditioning was not up to the job.

Building was lovely. Room was nicely decorated, bed v comfortable and shower was amazing.

Lovely hotel. Looking forward to returning.

Stay here when on business in Leeds

Beautiful hotel, extremely comfortable room and we were well looked after by the friendly and attentive staff who went over and above to make our stay special