This is already my fifth time staying here for three nights each time. We didn't receive the free drinks for my Silver membership. And suddenly, I had to ask the front desk to turn the air conditioning on or off. They couldn't operate it in the room. The elevator was broken, which of course wasn't their fault. So I had to take the stairs to the fourth floor. With arthritis in my knees, it wasn't easy. I recommend hiring a company that can repair it the same day. The mattress is rock-hard now as well. so this time a disappointment for the price.