Starting to look a bit tired and chintzy, think 80s curry house crossed with a a 90s golf club. Whoever is the designer of the interior and brand needs to step back and allow someone with fresh eyes to have a go, it has great potential

Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute conversation without the signal being dropped 3 times. I did not use the pool/gym facilities or eat in the restaurant. I would not stay here again.

Great stay at the Methu Belstead. Quiet, spacious area with great pool and spa.

Breakfast is excellent! You should be aware that if you book half board, dinner is from a limited menu, not from the a la carte menu. However you can pay an extra supplement to order from the a la carte. This was not made clear when booking.

A lovely stay, beautiful hotel with friendly staff. Nothing was too much trouble and we were very well looked after.We had a spa day and stay booked to celebrate a Birthday and the cream tea was delicious.

Breakfast was good staff welcoming

Breakfast was very good and freshly cooked. Plenty of choice with continental breakfast too. Room was clean but a little tired in places. The shower head needed descaling but bathroom was pretty clean. The pool, jacuzzi, steam room and sauna were all an added bonus to our stay and very clean as well. The staff were exemplary. Very polite, helpful and courteous. The hotel is set in beautiful grounds and is very ornately decorated and furnished. A great base for exploring Suffolk.

The bedroom wasn’t very clean, floors had not been hoovered and bathroom had a lot of limescale in shower. Plenty of storage space for clothes. Breakfast was nice in the morning just very pricey for what you get.

Lovely place, stayed one night for the second time as a stopover. Lovely pool, very warm, jacuzzi a bit too not !

Absolutely spotless, staff really helpful and food spot on. Spa and pool definitely worth going to

We love this hotel, have been a few times but this wasn’t the best experience. We arrived and the pool heating was down, travel with me and my daughter and that’s the main reason we love the hotel which made it almost unusable. Then used the restaurant which was busier than normal, large roudy crowd and we were first ignored then essentially rushed out, only given 3 as when I have stayed before it had been brilliant.

Room was comfy and always clean! Staff was friendky and easy to approach

Had such a lovely time, returning in July for the ABBA tribute band! The reception staff very friendly and professional.

The under side of a public toilet seat is cleaner than this dump. Many false promises online to be greated with a room and spa you would not wash a dog in. The hotel is rank. On the upside the manager was very reasonable when giving a refund especially after i presented a pillow with blood over it

A tale of two halves. Lovely pool although long wait for towels. Food in the restaurant is exceptional. Only problem for me is access. The stair lift did not work properly. It was embarrassing to have to wait for several guests and staff to help get the contraption working. Same issue on leaving the premises. The wheelchair lift did not work. As things stand the public areas are not really wheelchair friendly. Also personally I think some areas including the room would benefit from a refurb. Some really shabby areas.

Helpful staff and room regularly cleaned.

Hotel nice and clean spa area a bit grubby. Spa and gym needs some attention, dirty floors, dirty hot tub. Gym un maintained and not very welcoming

It was really nice there clean too the food was good was very nice I would go there again

The room was mostly clean. The head of the bed was on the wall next to the lift so we were disturbed during the night. There was a small window so the room was quite dingy. Bathroom fittings were mismatched gold and silver. Shower head needed descaling. Pool area was nice but staff walked from outside door across pool area with their work boots on. Breakfast was good with wide selection. We ate in the bar in one night, staff were great and food was good. This hotel could be amazing with more care & attention to the rooms. The reception area being so grand & decorative gives a false impression.

Lean room. Friendly staff