Noisy, poor welcome and service, HVAC was broken & room felt like a sauna. Little timely support from front desk. Hard to reach front desk.

front desk staff was very rude when we checked in. she did not greet us, just straight up said "can i see your id" as the first hello. the front desk worker was impolite, did not even tell me what i was paying for, did not share any information about the hotel or anything. there were hairs on the toilet seat upon arrival to the room. will not be staying here again.

There is quite alot of street noise at night and throughout the night - at every hour from 3am...4am...5am...6am...there was a loud mechanical sounding bang (seven bang sounds). No idea what this was and there were no voices associated with it, so it didn't seem like a knocking on a door. It sounded "interior wall or mechanical"?? Extremely annoying and when you have to be well rested for an athletic Team Alberta tryout the next day - this was incredibly frustrating. Not impressed.

Hotel staff was friendly and helpful.

Great hotel in the heart of Whyte Avenue. I often stay here when travelling for business. It's convenient and accessible. The building is older, so some of the non-renovated rooms reflect that. The front-desk and staff are very friendly and hospitable.

Great hotel that we love to stay at in Edmonton!

Great Location and Friendly Staff

Breakfast was an additional fee. Parking was an additional fee. Shower and sink had to run 10+ minutes to get Luke warm water

Shower was cold

Everything , complaints!

Yes But room was cool Surplus blanket would be useful

Everything was great including the room and staff and breakfast. There were a lot of slamming doors all night long however since the room doors were all spring loaded and also Whyte Ave is a party zone so we had to put up with death metal and loud chaches. The problem with the doors was not the hotel's fault but really more of a problem with the fact that ppl can be inconsiderate, but still i

The staff were friendly and the room was cozy. Exactly what we were looking for!

Staff was great and hotel was super clean.

Our suite was amazing, spacious and spotless. The servers in the restaurant were absolutely wonderful. Breakfast was more than adequate for $17.

Helpful and courteous staff. Very good cleanliness and quality for the price

Great place to stay. Close to hospital, clean, updated, with friendly helpful staff.

The room very very clean

Room was good but so hot that you could not sleep. Sadly because it is so close to bars the hotel has turned into fights in the hallways and rooms late at night and after parties in rooms that woke us up both nights. We have stayed many times at this hotel and sadly this will be the last

Clean room and great location for what we wanted