It is a beautiful property and we enjoyed our stay. There were a bunch of soccer fans crowding the hallways waiting to see a famous soccer player, and I would have felt less awkward if they had waited outside to see the player.
We made reservations at the spa for treatments and were scheduled to have the services at 5 pm. We scheduled to use the rest of the facilities at 4 pm. When we arrived at 4 pm, there were no attendants. Another family got scheduled for our time and I had to walk around to find someone upstairs to share the mix-up. We would have had a more private experience and not felt like we were intruding on the other family if we were not accidentally booked at 3:00 instead of 4:00. The services were not good. I was expecting more a foot massage with the reflexology treatment, but it was not that. My shin bones were getting massaged on my lower legs rather than my muscles, and this was absolutely not comfortable and not at all helpful or relaxing. The head massage involved a whole lot of "hair pulling" rather than actually massaging my head. That was very strange and painful rather than relaxing.
When there are very few patrons in the restaurant area, we should not have to wait for a server to come take our order when they are not visible. The bartender looked at us strangely when we ordered our drinks. This may not be your custom, but the servers were busy with a wedding party so it should be fine to order directly from him if servers are not available.