Compared to the Best Western Plus Hotel in Leduc, the breakfast offerings and quality were poor, and especially the coffee was very unappetizing.
The coffee from the espresso machine on the first floor was also very bad.
The swimming pool didn't feel clean, whether the floor was dirty or the water was dirty.
Additionally, a fire alarm went on at 1 AM, but the front desk didn't answer the phone at all, and none of the hotel staff provided instructions on how to respond. This part can be said to be a very disappointing point. It can be said that emergency response training for employees befitting the name value of Best Western Hotel is urgently needed.