The room and facilities where quiet good however the carpet was stained badly and the room smelt of cigarettes, comfortable bed and was a quiet restfull night, had a shock in the morning when checking out. Was told i should have paid a carpark charge which when i checked in i asked if there was a charge and was told no just register my registration plate , which i did. Told i could possibly have £100 fine , the new receptionist said she would try to override this , however i might still get a fine and if so to contact them directly and they will stop it.. so unexpected grief, wont be staying here again. The hotel is located in fleet southbound services and when your travelling northbound is a 5 mile diversion to get to it and 5 miles to get back to original point.