The location is excellent—plenty to do and see nearby, which made getting around easy and enjoyable. Staff were friendly and helpful throughout my stay. The property itself was okay but could use some updates. Unfortunately, cleanliness was a real issue, with noticeable lapses in both the room and common areas. Overall, not a terrible stay, but I wouldn’t rush back.

Mrs Ant at the front desk was amazing and helped me get situated after a long flight! thank you for being so friendly and accommodating for me! also the overnight worker on 8/9 @ 1am was wonderful as well, but i missed her name!

View of the water and the window was so fogged up I couldn’t even enjoy the view. There was only a very thin blanket on the bed. No additional blankets in the room. Had to pay additional $15 for parking (which they said they would email the receipt for and never did send it. I ended up itching all night and still have bug bites ALL over my body. Wouldn’t recommend staying here at all.

staff was very helpful

Location was great and room was clean but small. Staff was very friendly and helpful.

Didn’t expect to pay $15 a day for parking. Won’t go back because of that.

Hotel muito bem localizado; confortável; o cafe da manhã (comtinental) poderia ser melhor. A cobranca pelo estacionamento também é exagerada. Em frente ao hotel há um estacionamento publico com diária a 10 dólares (o hotel cobra 15, tudo bem que com entradas e saídas a vontade) e, na rua, a partire das 18:30h o estacionamento é gratuito. No geral, recomendo o hotel.

Everything was great. My only suggestion is that I can not sleep flat in a bed. I sleep in a recliner at home. This is a common practice for people with back injuries and breathing issues. It would be helpful to have recliners available if preferred. Thanks for a good night our water front room was awesome.

It was conveniently located next to red hat amphitheater, which is where we were going. There were a couple of restaurants very close by. The parking garage was convenient. It was just a little mold on the ceiling next to the air conditioner vent, which we reported at checkout. It just appeared to be from condensation. Other than that, it was excellent! Breakfast was good too!

Favorite place to stay when we are visiting Wilmington. Great location- it’s walkable to downtown. Staff is friendly and the facility is well kept. Pets are allowed, so we were able to bring our two Labradors.

Nous avons passé une nuit en juillet 2025 au Best Western Plus Coastline Inn à Wilmington, en famille (2 adultes et 2 ados), et nous avons été ravis de notre séjour ! Notre chambre double avec deux lits queen était grande, très propre et confortable, avec tout le nécessaire : TV, Wi-Fi, machine à café et frigo. Le personnel a été particulièrement accueillant et sympathique, toujours disponible et chaleureux. L’hôtel est idéalement situé, juste à côté du Riverwalk, ce qui permet de profiter facilement du centre historique de Wilmington à pied. L’emplacement est top pour découvrir la ville sans avoir à se déplacer en voiture. Le bâtiment lui-même est charmant, en briques, avec un joli cadre au bord de la rivière. Un bel équilibre entre confort moderne et cachet local. Côté services : parking payant, machine à glace, petit déjeuner inclus (très bon). Pas de piscine. En résumé : un hôtel agréable, bien situé, très propre et avec un personnel au top. Nous recommandons sans hésiter !

Hotel had great view of the water way. Very convenient to things downtown.

This hotel is in a great location. We were able to walk to dinner at Front Street Brewery and walk to Live Oak Bank Pavillion. Highly recommend, especially if you get a room with a river view!

Hotel was clean, well kept and convenient to the concert we were attending

Older property but clean and in a great location. Customer service very responsive.

Mattress was horrible, caved in the middle.

Awesome location. Next to river walk and walking distance to downtown. Staff were very friendly and helpful. Complimentary breakfast was good. Room was very clean but could be updated. It had a refrigerator but no microwave.

Love my stay

Our stay at the Best Western Plus in Wilmington, NC was truly delightful. The location is excellent, especially for those traveling with pets—there's a convenient little pet park right next to the hotel, which was a thoughtful touch. Every room offers a gorgeous view of the Cape Fear River and the iconic USS North Carolina battleship, making mornings feel especially peaceful. The rooms were clean and comfortable, featuring a large TV for winding down after a day of exploring. Breakfast was plentiful and tasty, and the staff went above and beyond to make us feel welcome. A special shoutout to Ashley, who kindly helped us relocate from the first to the second floor out of concern for potential flooding. Thankfully, everything turned out fine—but her support gave us peace of mind during a rainy evening. Highly recommended for travelers seeking scenic views, pet-friendly amenities, and genuine hospitality. .review?

Even though we only stayed one night, everything was top notch! Friendly staff, nice rooms and the breakfast was very good!!