Le personnel pas très avenant, ni accueillant. Mais hotel bien placé

Na

Very close to everything

Central place. Small rooms. Fairly clean and well kept. Old fashioned elevator

Very clean and original building and decor Very beautiful. Staff was very helpful with directions to sites and even helped with luggage down the steps. Just a few steps to St Marks Square. Would definitely stay here again.

❤️

The room is clean. The location is good. Shops and St Mark's Basilica are very close. The only problem we had was the shower heater. After 1 person, the heater in the shower wont heat up anymore. They tried to come and help us, very helpful staff but the heater still didnt work.

The staff is very friendly, and it is conveniently located.

Bathroom floor soaked after showers, lift was not easy, quad room pictures were vastly larger than our room. Staff was friendly, room had great air conditioning. Beds were ok. Location of hotel is excellent! Right outside expensive shopping and gondola ride.

When my wife and I checked, we were greeted by Maximilian at the front desk. He was polite, knowledgeable & helpful.

Great location for shopping and dining. Authentic Italian charm.

Nice little hotel

Dirty

Great location

Front Desk person initially took us to the wrong room. I had paid for a four person, but only two people were able to come. He helped us with our bags, and took us to a room in an entirely different building, which only had 1 bed, which is not what I paid for on Expedia. Once I showed him a screenshot of the room we’re supposed to be getting, we went back to the front desk and to the right room, which was as pictured on Expedia. It looked very nice and has a refrigerator and water kettle in the room. The bathroom was nice, and the shower felt great. Good pressure! After the first night, my daughter had bites on her arm. I also had multiple bites on my leg, back and wrist. I didn’t see anything in the beds, but it’s possible there were bed bugs. I don’t think I got i bitten in these areas while outside because I wore long sleeves, long pants and socks when we were out and about.Unfortunately the staff didn’t speak English that well so I couldn’t really explain that to them while I was there.

Muy limpio y seguro, excelente atención!

Enjoyed

The property is quite old and it looks like it. However, the room was relatively clean and the location is absolutely perfect to visit everything in Venice

Close to shopping and restaurants. A bit difficult to find. Signage was difficult to locate. Breakfast was fantastic. Staff very helpful and knowledgeable about the city.

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