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Easy to get to - small boutique style hotel with great happy hour The beds are not comfortable with hard mattress And close to shopping

Meget hjælpsomt personale. Der er mulighed for at låne cykler og nem adgang til lille loungeområde med drikkelse og snacks - stort plus. Vi boede i sidebygningen, som er lidt slidt, men pæn og ren.

This is our 2nd visit . I will always use this hotel if visiting Lucca . Friendly staff , helpful . Really close to everywhere and a fantastic choice for breakfast . Can’t wait to return

Sentralt for vårt besøk. Hyggelige folk tar imot deg. Snacks i resepsjonen om ettermiddagen. Grei frokost. Fugler ute når du spiser frokosten på terrassen, så henter du deg noe mer mat, er de der med en gang. Hotellet kan anbefales.

It’s not clear when booking that I was not in the main hotel. The tower rooms are terrible: across the street away from the breakfast room and ironing room, thin walls where you can hear door slams from the street entrance, broken cheap wardrobe furniture, and the AC is not digitized and does not cool the room at all. I was very disappointed with the accommodations. The breakfast was good with variety, and staff kind and helpful. I will not stay here again.

Clean, helful staff, great breakfast and wonderful AC.

We had a really nice clean room in the tower.

Fantastic hotel with great sized family room on two levels with super breakfast. Staff were charming, really helpful and willing to help with all requests. Hotel is literally on one of the fares to Lucca, so fantastically central for all sights but also really peaceful. 100% recommended

The triple room we had was like an oasis for my family. Having the room in the tower was a fun experience as well. Air conditioning was particularly welcome during the hot July afternoons.

Amazing people amazing place amazing stay

The room had A/C and very nice. However, the breakfast time is a little short. Other than that, this is a great place to stay.

The most valuable asset of a hotel is its staff. And Hotel Ilaria has a treasure! Congratulations!

Very central, easy access. Lovely, friendly & Helpful staff. Would definitely stay there again.

Service av ypperste klasse! Svært serviceinnstilt og vennlig personale. De tok oss imot da vi sjekket inn nærmere midnatt med et smil og kald drikke. Frokosten var utsøkt. Personalet ved frokosten var hyggelige og raske til å servere kaffe. Hotellets tilstand bærer preg av at det ligger i en gamleby og er et eldre bygg. Renhold kunne vært utført bedre på badet, særlig dusjen, alternativt restaurering av dusjen. Vi kommer definitivt tilbake for servicen, frokosten og den koselige gamlebyen!

Lovely hotel, friendly and helpful staff, clean air conditioned rooms. Nothing but praise for this hotel conveniently located at the entrance to the walled town proper. Added bonus - free prosceco between 5- 7 in reception area!

Everything was Great! Easy parking, nice Staff, ok breakfaste.

Hotel amenities are spectacular. Bikes were available and breakfast and happy hour were all wonderful! Great location to be inside the walls but not in the middle of the chaos and tourist.

We had a lovely stay at the hotel. Unfortunately it was oy for one night as we were just using it as a stopover as we were getting in on a late flight. I think we will go back to Lucca for another visit as it was lovely - and if we do we will stay here again. Staff couldn't have been more helpful and nice, the location was great - and the breakfast was also really good.

Fantastic hotel in a central location in Lucca with quiet and clean rooms. Highly recommend!