Penilaian & Ulasan Keseluruhan TownePlace Suites by Marriott Tucson

Everything you need if staying a couple of days - kitchenette with coffee and everything to cook with - water pressure in the shower was awesome all around good place to stay.

Muy buen hotel, si lo recomiendo. Lo único malo es que hay varios homeles muy cerca del estacionamiento (gasolinera enseguida del hotel)

Location is great along with the actual rooms. The main issue is to find availability.

Very clean , really nice and quiet area. Staff was very accommodating. Enjoyed the stay

Easy check in. Quiet, clean room. Love having full kitchen. Bonus: Giuseppe's north oracle road was delicious... drink, meal and dessert. Starbucks also across the street.

Safe quiet area, friendly staff, clean common areas

Found a large roach crawling across the bathroom floor. Staff moved us to a new room

Clean and quiet.

Very nice accommodations. Good breakfast.

Muy tranquila con instalaciones agradables limpias y comodas

This is a great option for a big family stay. Its double bedroom suite offers comfy beds, spacious living room. Breakfast is basic but good enough.

We have stayed here before. We are more satisfied and impressed with the cleanliness of the rooms and the facilities. Staff very welcoming and friendly.

Cx

We were very pleased with how nice, comfortable room was for our family of five. Definitely will stay here again!

It’s ok.

Great option for the night!

Great stay. Breakfast was really good and the ladies in charge are so sweet and kind

Long story short, we never got our room but were charged for it. Lucky for me I put a hold on my CC. At 3pm, my check in time, I called to make sure the room was ready and was told it was not and there was no ETA for when it would be though I was told they would call me back. Th woman on the phone was very unapologetic and indifferent. She mentioned something about the maids having trouble turning the rooms. I let an hour and a half pass and called 5x with no answer. I left a message explaining that this was unacceptable and I would be putting a hold on my CC in case they tried to charge me and I would no longer be needing the room. At 9:30 PM a different person called asking if I was coming and told me they tried to charge my card but it was declined. I explained the situation to her and she was apologetic. The next day I called to make sure it was ok for me to take the lock off my CC and got someone else who was unaware of the situation, didn't offer me anything for my time but assured me they were sorry and the reservation had been canceled. I have two small children and was in town for an event. This whole situation was so chaotic and the lack of customer service I received was pretty appalling. The room was supposed to be $260 for an evening but they were trying to charge me $320. I also had to get a new card as the CC company was having issues getting the lock off which isn't the hotels fault but more bs I had to deal with because someone majorly dropped the ball.

Reasonable price at Tucson

I was very disapointed in the fact I could not collect my Marriot award points as I booked via Hotels.Com. Knowing this I Will never book via Hotels.com again.