Penilaian & Ulasan Keseluruhan The Ritz-Carlton, Half Moon Bay

The shower head was old and didn’t drip well. They had an unaccounted for hair dryer because we had none during our stay. I received an email from their staff accusing me of it being missing. Once I called them, then they were apologetic. That doesn’t change the fact that it was ridiculous to try to accuse me Menu food options are very limited in the inside and outside restaurants. Regular staff was very nice. My server was a very nice lady. Bagpipe player was amazing Views from my room were amazing

Average service and food. Not a 5-star level.

Sound insulation is not good.

Fantastic service with a beautiful view

Excellent stay

Stunning property with exceptional service. Justin at the front reception was extremely helpful with all my requests. Joellen made our dining experience memorable. The food was delicious and the views amazing.

Staying at thiz property was by far, the best hotel that my partner and I have ever experienced!! Every single person there made us feel so welcomed, accommodating, and the customer service provided was beyond exceptional! I would like to give an extra special thank you to the following employees who were absolutely a pleasure to meet! Club Lounge: Rosina, Briana, and Violeta! Navio: Benny, Maria, Billy Guided nature tour walk: Christina Bike rentals: Kimo Thank you all so much for making this birthday celebration an unforgettable one!!

Great experince

Everything is clean and the grounds are kept in pristine condition.

Great！

Our stay was amazing the hotel is beautiful as was our room and the staff is outstanding!

Spectacular views

Very quiet, clean and safe place with the best customer service and nice choice of the restaurants

Club Lounge Staff

Love everything about this place

Just spectacular all around

It’s rare for me to think a $1k / night rate for a hotel is worth it but with this Ritz property, I felt like it was a bargain. Had the ocean view room, no balcony for the basic one but regardless was incredible. I am excited to go back and try a different room. The staff were helpful and present at all hours.

Excelente

Great ocean view

Loved the stay, however, the food (lunch) at the Conservatory was mediocre at best.