Montserrat was very attentive and hard working when working with the guests at the 16th floor lounge. It made our meals there very pleasant.

Magnifique endroit. Location parfaite ! Personnel génial!

We were on the club floor and the staff were amazing! Location was also great for the sights we were interested in.

VERY FRIENDLY STAFF

Todo estuvo muy bien, aparte reservé dos habitaciones y me las dio conectadas la persona de la recepción, eso hizo que estuviéramos más cómodos y con una vista al castillo de Chapultepec, muy bien todo gracias

Personal muy atento. Me encanto el trato de Conchita!

Buena ubicación / gimnasio muy pequeño

Gracias

Everything was great!

Nice rooms, big and clean.

No lo use

R

Excelentes instalaciones

Perfect location, nice kind polite staff, great breakfast, very clean room with top of the line toiletries, fast reliable WIFI, definitely recommend staying in this hotel.

We really enjoyed our stay here. The staff was amazing, we will definitely stay here again. Highly recommended

The hotel is clean, centrally located, great staff but the beds are delicious! Slept like a baby.

Todo bien

Air conditioning was a bit noisy.

Muy céntrico, la vista espectacular y todo el lugar muy limpio

My stay at this hotel was amazing. The staff was professional, helpful, and friendly —an exceptional experience. The concierge was very helpful providing excellent recommendations and great directions for getting around the city. The restaurant was great and had a nice selection of dishes; the food was delicious with perfect portions, and the waitstaff provided excellent service. The room I stayed in was very comfortable, clean, and well-maintained at all times, and had a spectacular view of Chapultepec Park. I would definitely return to this hotel on my future visits to Mexico City.