Pleasantly surprised at how clean and well-maintained the rooms are. Double glazing on the windows blocked-out any outside noise. Very comfortable bed and a range of pillows with different firmness and heights. Food downstairs in the restaurant was great and well-priced. Breakfast was good, with a choice of pastries, cereals, juice, eggs, sausages, tomatoes, mushrooms, etc. Barista coffee was also good (extra charge). The main disappointment was that although the staff very efficient and busy attending to customer needs, not a single person across my entire stay smiled or was friendly. Very professional, but like robots. No-one seemed to enjoy their job at all. This applied across all customer contact areas - reception, restaurant, breakfast over the two days/nights that I stayed there.

Convenient and old worldy charm!

We had a good night there. Bed was comfortable

The property is fantastic, inside and out. The service and amenites could not be faulted, and will be back to stay longer next time.

We loved our stay in a king suite! Lynda on reception was so friendly and helpful, the room was spacious and lovely, and we felt well taken care of.

Want stay again, food was terrible best of to go elsewhere. Very small room for the price

All over a fantastic place to stay and the restaurant jacks has fantastic food at amazing value will be back again soon

Nothing unique but close to night-life and good restaurants.

A most enjoyable stay. Very impressed by the design of the room.

Amazing room big balcony spa bath

It is always great there friendly staff friendly service for me that’s why I keep coming back

A good motel in the middle of Toowoomba

Very nice accommodations and friendly staff

It was very pleasant.. loved the big window in our room. Also being able to open the window

Great

Great location

M

Staff are always friendly and helpful. Great accommodation and comfortable bedding and towels. Zacks restaurant has great food everytime we have stayed. Will be back again

Comfortable beds, clean rooms and updated facilities. GM Donnalea also went over an above to contact guests who were staying on the public holiday to advise of local businesses who were open for all guests convenience. I would recommend this property and would stay here again.

The happy hour was a nice touch after the drive from Brisbane