8.8
Sangat Baik
Daripada 556 ulasan
Kebersihan

9.2

Keselesaan Bilik

8.4

Lokasi

8.8

Perkhidmatan dan Kemudahan

9.0

Ulasan Pelancong Hotel Serrano

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Ulasan teratas
MARTIN
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Muy amables y serviciales todo el personal del hotel y la ubicación es perfecta
Erez
icon-
6.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Hotel Is dated and rooms as well. Made the reservation 12 month before arrival and asked Specifically for double bed - got a twin room which I didn’t like. Area is Ok but a bit far from Madrid gran via or Chueca viblly areas
Arnaldo
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Ótima localização e quarto bom
Daniel
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Great hotel in a very good location, It is just a few min walk to the Ruben Dario metro station. Room was comfortable and clean and staff were friendly and helpful.
Alberto
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel nella zona più elegante della città.Camera spaziosa e pulita Ottima la colazione sia dolce che salata con prodotti di qualità Un grazie particolare a Veronica per la grande disponibilità e i suoi preziosi consigli
Walter
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Ótimo café da manhã
Silvana
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I had a really disappointing stay at this hotel. One of the most basic expectations when booking a room is having access to hot water, especially for something as essential as taking a shower. Unfortunately, that was not the case here. There was no hot water at all during my stay—only freezing cold water, which made showering extremely uncomfortable and honestly unacceptable. After a long day, this was incredibly frustrating and not what I expected. Overall, this experience really let me down. It’s a fundamental issue that should never happen, and it completely affected the quality of my stay. I hope the hotel addresses this problem, but based on my experience, I wouldn’t choose to stay here again.
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Carlos
icon-
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Great place to stay close to Castellana business district and Salamanca, and not far from central Madrid. Rooms are very modern, comfortable, clean, and overall very good for a short or medium stay. Will definitely be coming back.
Elpidio
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Equipe de
Helen
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Although most hotels in Spain do not have air conditioning available during this time of year, we were fortunate that on the day we arrived, this property had the air conditioning running. Because of that, our experience here was wonderful. In the two previous hotels we stayed at, air conditioning was not available due to the weather not being considered warm enough, which we found quite inconvenient. We had to keep the windows open at night, and the outside noise made it difficult to sleep. Thankfully, this hotel had the air conditioning working during our stay, which made a significant difference in our comfort.
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Mara
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Would book this hotel again without hesitation! The neighborhood is absolutely wonderful, walking distance to incredible shopping and dining. The streets are peaceful and picturesque - like something you’d see in a movie. Our room was more than comfortable and spacious for my husband and I. Staff was very friendly, would have loved to stay even longer!
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jose
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Todo bien
Frans
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Todo bien
John
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Very clean room. Close to shops and excellent restaurants. Would definitely stay here again. Whole staff was very kind and helpful
Antonio
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Ubicación y precio
Brandon
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Great location to do shopping
Tomas David
10.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Staff provided exceptional costumer service.
DEBORAH
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

Very nice hotel.!! Great location!
Maria
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Habitación excelente, buena ubicación y el personal super amable! Definitivamente recomendable 10/10
Kristine Fuss
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

The hotel was nice and the room was clean.
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