Friendly staff, smooth check in and great views!

My husband and I booked the tower for a weekend. The staff were so friendly, we choose to do valet parking and the guys were so helpful. Self parking isn’t that far but you do have to walk. The room was so cute and clean. Everything looked newly renovated. We booked the Canadian falls view room and it did not disappoint :) there was an observatory deck (floor) you could access, it was a good place to watch the nightly fireworks. We also were able to get in to IHop on the 26th floor for breakfast one morning. It was a wonderful visit and definitely recommend to anyone wanting a quiet room and wonderful views.

No fuss stayed at The Tower Hotel with exceptional view of the Fall. Staff was professional. Offsite parking was easy. Room is clean, bed and pillow is comfy (I did wish for the bed to be raised higher to see the waterfall from the bed:) Look forward to next visit.

Enjoyable stay! desk manager, was polite, attentive, and followed through on a glitch with our reservation Staff made sure we could have the same amazing room for our three night stay All staff were hardworking people Mahalo-

One of the best experiences I have ever had! We only stayed one night, but the room overlooked the Horseshoe Falls and the view was breathtaking! Better than advertised! We took the boat trip to the Horseshoe Falls, and that was wonderful! We at breakfast at the hotel, and the falls was right outside the window. A truly great experience that I will never forget!

The staff are excellent the hotel is clean and so convenient to everything I could 100% recommend this place to my friends and family.

Property is nice. Rooms are perfect not to big not to small.

I have no words. Amazing view !

Falls view room was amazing

It was very good

Loved the

Knowingly gave us a room with no temperature control, locked Fridge not cold Coffee machine not working NO HOT WATER Frig

The staff are very accommodating and were very helpful when I left my charger at home. The place is in safe surrounding area and convenient in tourist spots. Got to see the fireworks on their observatory floor included in our stay. Overall, great experience and would recommend to everyone!

Unique hotel in a great location. Parking is pricey like all Niagara hotels.

Amazingly friendly staff, modern room, and that view, possibly the best from any hotel room.

Very satisfied

Wonderful retro style hotel recently updated very clean and the absolute best view of the horseshoe falls staff were very friendly and attentive. Great stay overall! Highly recommend!

Room was nice but small. No place to store luggage. No safe for valuables. It was ver comfortable and clean

Great hotel with a beautiful view! Excellent customer service. Thanks for a great stay!

Easy check-in/check-out, good location