Camera grande, pulita; bagno grande e pulito, alcuni dettagli da mettere a posto: - asse WC ha dovuto essere cambiata, perfettamente eseguito dal personale dopo segnalazione; - condiglio una mensola nel locale WC per appoggiare oggetti, manca; - leva del tappo del lavandino, mancava la pallina per afferrarla, bisognava maneggiarla prendendo il filetto. Colazione molto completa ma troppo cara. Menu caro e qualità buona ma non all'altezza del 5 stelle che dovrebbe essere; ci sono ristoranti molto migliori a Vichy per un prezzo più ragionevole. Manutenzione delle strutture un po' carente (parti metalliche arrugginite). SPA troppo limitata per il prezzo: 1 sola vasca disponibile con getti d'acqua e jacuzzi, 1 sauna e 1 hamman (tra l'altro non funzionante). Personale molto gentile, sempre disponibile e attento. Per me è un buon hotel ma non merita 5 stelle, direi 4.

Sale mais confortable. Sans plus.

가성비 좋은 5성급

Super séjour spa accessible facilement chambre propre et équipée

Emplacement hôtel au top pour visiter vichy. Personnel très sympathique. Chambre parfaite ainsi que la literie. Piscine en rooftop 👌

깨끗한 객실청소 직원들이 친절삽니다 아침식사는 가격대비 별로입니다

P

Chambre spacieuse, SDB parfait, calme

Lovely room overlooking the park. Great breakfast. Staff very helpful - we were able to store luggage after checking out and they called a taxi for us to get to our next destination. Spa facilities (which are not included in the room rate) were also great - and very clean. Would definitely stay again if visiting Vichy.

Really enjoyed this hotel, we have a lovely room with a large terrace overlooking the park. The room and bathroom were spotless and very well equipped. The staff were really helpful, from helping us park through reception to the staff in the bar and restaurants. Highly recommended

Séjour top Très bon accueil

Tout était parfait ! Nous recommandons

Really enjoyed our stay here. Everyone very kind and helpful. Loved the spa! Did not eat any meals here

Very classy and well maintained hotel in the heart of Vichy. The staff were wonderful and the warm hand towel upon arrival was a nice touch. The room was spacious and clean with a large soaker tub and walk in shower. The access to the Vichy spa was across a walking bridge so you could go in your bath robe .. A wonderful experience

Excellent hôtel. Cependant, cliente à trois reprises au cours des 5 années passées, je perçois une baisse dans la qualité du service. Ce sont de petits détails mais qui font que l’ont se sent bien. Bravo au personnel efficace et accueillant

Un hôtel tres agréable

personnel adorable et très professionnel

Deluxe park view room - lovely view and quiet. Sun all afternoon. Room was spotless, check-in person was great, wifi - no problems.

Chambre spacieuse propre avec vue parc au calme . Service irréprochable

Une caution de 100€ par personne a été retenue alors que tout le séjour etait deja payé. Le restaurant etait fermé….sans que cela ne soit précisé à la réservation et pour finir aucune climatisation dans la chambre - il a fallu dormir la fenêtre ouverte…pour une chambre de luxe avec terrasse sur le parc tout ceci est très décevant. Malgré nos signalements aux personnels on nous a fait comprendre que c etait comme ça - nous ne reviendrons pas