Great location

The hotel was clean and nicely decorated, with a colorful and welcoming atmosphere. The elevators were unfortunately out of order during my stay, but the staff went out of their way to accommodate me with a 3rd-floor room instead of the 5th, which I really appreciated. The room itself was spotless, and the beds were incredibly comfortable. I especially loved the blankets — soft and cozy, not the stiff, papery kind you sometimes find in hotels. While there were some homeless individuals in the area, I never felt unsafe walking around. All in all, a good experience with attentive service and a great stay.

The elevator was broken, and they put us on the top floor. Refused to discount the trip. Breakfast closed a half hour earlier than they claimed. Stairs were never cleaned, and the outside smelled like garbage, barely a 2-star hotel.

Customer service was good. I did not receive a welcome gift as I saw the people ahead of me check in. The elevator was down and our room was on the 3rd floor. Not a big deal. Room was clean. It would have been excellent if it had a bigger fridge and a microwave in the room. The ice machine was also not working at the time.

Great

We always stay here when we come for a concert at the Signal. Rooms are clean, nice open parking lot. Close to the Signal Venue. However, this time the elevators were down, and we had a room on the 5th floor. The breakfast has declined, No waffle maker, all carbs except for cold boiled eggs. No hot options except for bagels/toast unless you buy them to heat in the microwave. However due to location and cleanliness we will continue to stay here when we come for a concert.

Excellent stay for my family, the staff was great and amenities were good. The only downside was the elevators were all down.

Staff was friendly especially the two guys that checked me in

Every staff members was warm and gracious. A shout-out to the lady tending to the dining area the morning of checkout. She was so sweet and helpful, and kept the dining area very clean! The hotel was fine for the price but the beds were too hard for my liking, and the room needed some tpuching up. Old board seams were exposed in the bathroom, at the floor. Needed touchup paint on the walls. The craziest thing was the lock on the bathrrom door was on the OUTSIDE! Our 3 year old keep locking us in the bathroom. There was a huge gap between the floor and room door. Does that really meet fire code? Overall, if we have business in Chattanooga again, I would probably stay there again, now that I know where it is. The area around the hotel is rundown, but that's not the responsibility of the hotel. Chattanooga needs to fix it!

Staff was friendly. Room was what i expected. Clean and quiet! Got much needed rest! Would come back if in area again.

Good location by the highway. You can walk to restaurants nearby. About a 10 min walk.

This was a very good budget hotel to stay at the amenities were quite well, considering the star level of this hotel. The most important thing to me is cleanliness and it smelt and appeared clean from the moment I walked in.