Beautiful hotel, rooms and breakfast freshly cooked. However, when arrived they hadn't got the booking through, which also caused an issue at breakfast time. We arrived at breakfast at peak time but they could do with more staff as it was chaotic. Had to wait 20 mins for them to take the order and no vegetarian sausages. Lovely location, and lots of car parking space.

Our room and bathroom were both clean and spacious. The bed was clean and comfortable . The bar area was a bit dark and shabby. Large stains on the carpet in garden restaurant. There was a lot of dust in the common areas. Food was a long time coming at breakfast (30-40 minutes) and it was average. The staff were all lovely and very helpful and friendly.

Very good breakfasts and helpful staff

Evening meal a bit like faulty towers; eg, waiter knocked drink over & expected us to pay for replacement, (no, we didn’t). Large, dark stains on all carpets. Breakfast was a fiasco; had to request many essentials, eg teaspoon, tea pot, milk, tea bags, etc. The bar ran out of beer/lager every night. I could go on, but not enough space or time. Essentially I believe many faults were down to staff shortages.

A

Beautiful room on ground floor easy access very high standard

Good for a short stay, clean, tidy, big car park. Restaurant is OK, decent selection of evening meals, good bar. They need to keep the breakfast buffet stocked up - simple things like having enough coffee and milk. Staff pleasant and helpful. Decor is good and well maintained, this is not a scruffy place! However, in the room little things like floor tile grouting, bathroom door not closing properly, noise from the toilet cistern need attention. No air-con, but did have a fan in the room.

We had an early start and brekky was ready bang ontime, great Rm 8 bath hot water control jammed on hot so couldn't use so showered with a friend !

Great garden room, lovely friendly staff who couldn’t have been more helpful. Lovely comfortable and clean rooms, and superb food in the restaurant. We have stayed here before and it’s a great base for exploring both the broads and the beautiful coastline. We will definitely stay again. ⭐️⭐️⭐️⭐️⭐️

Lovely hotel Couldn't of been more accommodating. Katlyne was so helpful. Wish I had more time to stay there. Only one area was the heat in the hotel room and we were given fans to help cool us all down.

Hotel had plumbing issues and willing staff need direction. Under new management who are still trying to get to terms with the job. Its a shame because fundermentally it could be a great hotel.

Breakfast overpriced room not as clean as should be and in general.it was run down and needs decorating.

Another excellent stay enjoyed by a regular visitor. Particularly like the peaceful residents lounge - have a few relaxing pints after a days work.

Lovely location, very clean and tidy place has everything you could ask for. Very reasonably priced!

Room not as clean as could be. Told to leave bathroom light on as extractor fan needs to take smell of the river water away.

We were warmly welcomed, and even though we had arrived just as they were preparing to close the restaurant, they kept a table for us, and as it happens, some other latecomers. The food was freshly prepared, and worth the wait. In the morning the courtesy continued, attentive without being overbearing. Setting was good too. Highly recommended.

Upon check in it was apparent it was under new management/ownership, the changes are still in process but did not impede on my stay. The room was delightful, spacious, clean and exactly what was described. Staff were helpful, cheerful and a pleasure. Dinner was delicious and wine choices good, Breakfast was perfect. with really good coffee.

We were welcomed warmly at Reception and shown where our room was. We had access to a lovely sitting area with comfy couches. Our room was spacious and very clean. Had towels, toiletries and tea and coffee making facilities. Everything we needed. The price for the room was extremely good value and I would definitely return.

Convenient location. Lovely breakfast. Staff very helpful when we needed extra heat and towels. Quiet and good value... Easy and quick waves to the broads.

Enjoyable stay