Hotel Santa Fe by Villa Group

Terokai Hotel Santa Fe by Villa Group
7.6
Baik
Daripada 572 ulasan
Kebersihan

8.0

Keselesaan Bilik

7.4

Lokasi

7.4

Perkhidmatan dan Kemudahan

8.2

Ulasan Pelancong Hotel Santa Fe by Villa Group

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Delma
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Santa Fe Centro in Los Cabos San Lucas was a good hotel could be cleaner, fresh painted, more wastebaskets through the property, drainage smelled so bad in our room it was nasty on the third night. Location was good close to the marina probably 10 minutes. The pizzeria in the corner was delicious and beautiful restaurant. The staff in the hotel were very helpful. The buffet was cheap and the same every day. We got tired of it. They should change it. The store in the premises was great! Hotel has a night security so we felt safe, are is safe too. Our room was cleaned up every day but the drainage smell was simply nasty. The staff should get paid more because they were amazing, we are thankful. We stayed 5 nights.
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damaris
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Muy cómodo
Blanca Margarita
icon-Percutian Keluarga
Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Agradecimiento a personal de limpieza por arreglar ciertos detalles cuando recibimos la habitación, Diana en restaurante, excelente servicio, la única que siempre atiende con una sonrisa a diferencia de todos los demás muy malencarados, pero hubo una persona que se ganó el premio a la antipatía, Ailine de recepción. Felicidades al personal de cocina por sus salsas deliciosas!!!
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Deisi Careli Mireles
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Room was clean. Friendly staff. And breakfast was good. There is a store there in the hotel.
RAMESH RADHESHYAM
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10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Todo es muy bien
Svetlana
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2.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Do not recommend this hotel. Had a bad experience - the amenities listed here on Expedia do not match the reality.
Martín Iván
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Agua fría, internet malo, fallas eléctricas
fernando
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Buena ubicación, buen trato del personal!!
Scott
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2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Nice property, but ethically, not an honest and trustworthy group to work with. I stayed here in June, and enjoyed my stay. I was running late upon departure, and didn’t have time to formally check out. I left at 6:00 am and left my key card in the room. Upon departing, I’d forgotten that I’d paid my deposit in cash. I reached out to the hotel that day and informed them of the situation. They said that was fun, I’d just need return in person to collect my deposit, which I agreed to. When I arrived to collect my deposit a few days later, I was told my deposit would not be returned due to their ‘abandonment’ clause, which was not explained to me upon check in or listed in their booking confirmation. I would not recommend this hotel, due to serious ethical issues and poor treatment of a paying guest that left the hotel several hours before checkout time and left the room in good condition
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Alba
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

El desayuno continental nunca se nos ofreció aunque estaba incluido, tampoco se nos dio la habitación que pagamos en la aplicación no hay agua caliente en la ducha, el internet con mala conexión, fuera de eso la habitación estaba limpia y la zona donde está ubicado es muy tranquila.
Evelyn
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Todo muy bueno y bien atentos todos !
Armando
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Bien en general solo que no respetaron la reservación de habitación en planta baja, tiene 4 pisos y no tiene elevador
Dolores Guadalupe
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Me ayudaron en todo momento a hacer mi reservacion de tours
Jazmin
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Muy comodo
Ubaldo
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

My room was not ready 25 minutes after 3:00pm .
Elaine
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6.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Called to request an airport shuttle and was told there wasn't one. The location is not in the best area but it is convenient and close to downtown. Not a fancy hotel at all. Was given a dirty room at first. There's no elevator so I had to carry my huge suitcase up 4 flights of stairs. The clean room I was given after was missing blankets/comforter. Definitely a spot where the locals stay. People and staff were friendly. Free breakfast was good which was pancakes, fruit, coffee, and orange juice. Convenient store on location. Wifi worked fine. Stayed on a Friday night and heard music all night/early morning from someplace closeby - didn't bother me but I could see how it could bother others. Pool looked clean but not that big.
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Edberg
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

Muy buena ubicación y todo el servicio en general bien.
Jesús
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4.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

The hot water doesn’t work.
Angel
10.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Buena ubicación
Micheline
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

Room was old but clean. We had a corner unit so no view no window to speak of. Staff were wonderful and breakfast was delicious.
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