Excellent front desk experience, very friendly and helpful. Room was very clean and well appointed. Bartenders at Mantles were great.

Very central and convenient. Friendly staff.

Very nice room and staff - slopeside at Sun Peaks. Good restaurant and nice pool area.

Sun Peaks Grand is a cut above!... from the courteous and welcoming staff to the ski in/ski out accommodations.

For its price, the hotel is 'ok'. We stayed just for one night, and we got up early to hit the slopes, but we couldn't get breakfast! The restaurant was at least half empty, with lots of open tables, buffet was the only option, so staff could not have been an issue - and they wouldn't seat us or a bunch of other guests. We didn't have a 'package' or part of a 'group', so they told us we had to wait. And we weren't the only ones. It was mind-boggling to see a group of guests waiting to get into the restaurant when it was empty! When we were told there was a wait, the staff suggested another restaurant nearby. Which is nuts, as our room rate was $500/night... why would we pay that and then have to leave the facility to find breakfast? I'll be curious hear what the hotel has to say in response to this review - hopefully it will be more than lip service!

We had a great weekend at Sun Peaks! The room was clean, cozy and spacious and we appreciated that we could bring our dog.

Amazing location. Friendly staff. 2nd time visiting.

Just an excellent overall experience

Love the hotel! Location is great, room is really nice

Rooms were great. Clean and well Maintained. Beautiful view of the mountain.

Friendly staff. Super easy ski

This is a good hotel with convenient facilities.

Great hotel with hot tubs outside. Ski in ski out

The rooms are cozy after a day of skiing. The valet for ski gear was much appreciated. Great service, great good and excellent location. The hotel fitness centre is not up to the same standard as the rest of the hotel, unfortunately.

Staff were very friendly, room was clean, great location. Bathroom needs an update.

Location

Great pool and location. Super easy to get to the ski hill. And close to the bars!

The location of The Grand was excellent. Rooms were spacious and comfortable. The lifts were problematic at times (stairs should be an option) but a very enjoyable stay. Highly recommend.

Great staff. Always made us feel welcome. The outdoor hot tub was great after a day of skiiing. They had the Holiday Bear Hunt on when we went and the children had great fun searching for them.

We chose to stay here because it was advertised as ski-in/ski-out and seemed like it would make getting to the mountain easy for our family. However, you’re not allowed to put ski boots on downstairs, which is a significant inconvenience—you have to fully gear up in your room before heading out. For breakfast, I suggest offering a smaller a l crate breakfast less expensive and people will eat there. Dining was also challenging, with very limited healthy food options available. Additionally, restaurant reservations need to be made well in advance, which made meals difficult to plan.