Ett fantastiskt bemötande av receptionen med kvick hantering av både rumsuppgradering och tvätt/strykning av kläder (de lagade till och med ett par byxor på köpet!). Jag upplevde de som väldigt tillgängliga, lösningsorienterade och alltid villiga att stå till tjänst gällande ärenden stora som små! Besök gärna om ni vill ha bra läge med personligt bemötande

Friendly staff, beautiful and convenient location to Portofino

Visual do quarto do hotel maravilhoso !!!!! Oferece estacionamento, essencial para quem viaja de carro

We loved our stay in Portofino. The view from our room was out of this world. We made use of the private terrace overlooking the bay too. This had everything we needed for our overnight trip. The staff were extremely helpful.

Slitent hotell som ikke står til 4 stjerner

Excellent location! The staff super! I enjoyed my time at the hotel!

Amazing view and convenient access to walking path to Portofino. The breakfast was excellent.

View was amazing and the staff was great! Hotel itself is quite dated. But the location was stunning!

This is a hidden gem in Portofino. The hotel offers a hidden pathway to the heart of Portofino, which can be reached in approximately five minutes on foot. You will understand how important it is once you become familiar with the area. The main road is narrow and hard to walk on, so the path comes in super handy. The hotel also has access to the hidden beach, which you can barely see from the road. Absolutely breathtaking. Hotel staff are friendly and courteous. Although the breakfast hall is small, the food and the service are great. There is a 40 Euro parking fee per day, so count that into account if you are arriving by car.

The staff and the location were the highlight of this hotel. Lovely and welcoming, we felt comfortable immediately. The view from our room was spectacular. And a short and beautiful walk brought us to the heart of Portofino. We loved everything about our stay and would gladly stay here again

Did not the room we booked with three beds. Attendant stormed off when we showed him our booking and left us standing there. Manager came and said this is all we have but at least gave us free parking. Manager refused to accept responsibility and just kept trying to blame hotels.com. Room was old with black mould in bathroom. Great town, horrid hotel.

Chambre spacieuse, personnel accueillant, serviable et chaleureux. La baie privee est tres agreable et facile d'acces. Par contre, c'est quand meme plus evident d'avoir une voiture pour sejourner dans cet hotel et pouvoir se balader facilement dans les environs, aller dejeuner, diner etc. A noter que l'hotel n'offre que le service du petit dejeuner; les dejeuners et diners ne sont pas proposes dans cet hotel. Pour le prix et la categorie 4* de cet hotel, j'ai ete un peu decue par l'offre globalement, meme si l'hotel reste tres bon.

Tutto perfetto

Hotel was very clean

Buen hotel

Chambre très mal éclairée. Ampoules de chevet très faibles dont une de grillée. Pas de chaine TV en français. On nous a fait payer 40 € pour laisser notre voiture une nuit sur leur parking dans la rue en bas de l'hotel. Ca ne vaut pas le prix.

Péssimo, o funcionário da recepção roubou o meu passaporte. Pegou o meu passaporte no quarto sem a minha autorização.

Gorgeous property- out of a fairy tale private beach, extremely helpful staff, pristine rooms

Hotel abaixo do esperado com equipe atenciosa

The hotel is dull throughout the building. Dark colours interior. The building looks lovely from the outside. But old and uncool on the inside. The was a strong ‘sewage’ smell in my room and I had a headache everyday. I didn’t complaint as the Italian service is usually very poor towards foreigners . I stayed quite and enjoyed the view - that’s all worth it … but having said that many others hotels have a great sea view too. It is overpriced for what it offers. There is not even a bar or room services in the offer; no fresh squeezed orange juice at breakfast, the breakfast room has not sea view it is small and hasn’t got a relaxing atmosphere and what I really did not appreciate the most was when I was going to dinner at night and it was 300 metres from the hotel (1 minute driving) the hotel member offered a kind of personal taxi services to drive me at the extra cost of 50 euros … 1 minute driving to the Portofino splendid mare restaurant… I felt robed really ! I paid for it and he asked for another 50 euros to collect me back .. of course I have taken the bus and paid 5 euros for the journey … I felt extraordinary extorted! Never more.