Penilaian & Ulasan Keseluruhan Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Our stay was great we truly enjoyed the resort! I would like to let other travelers know though that it isn’t a true “all inclusive resort”. I was not aware of this upon booking. There are alot items that cost extra that typically wouldn’t cost at other resorts i.e. the game room, the sweets bar, airport shuttle. That is the only reason I am giving 4 stars.

Excelente propiedad con muchas amenidades

Very clean

Was very nice The shower flooded all the time and the toilet ran all the time besides, that was very great and wonderful.

Beautiful location and beach—gorgeous views and powerful waves (not swimmable). Lifeguards were attentive, and the grounds were clean. Shoutout to Humberto, our beach cabana waiter—his service was excellent. Room service was quick and convenient. Unfortunately, service across the resort was inconsistent and often tied to whether you “looked” like a good tipper. Some staff were wonderful; others were dismissive. Golf cart drivers varied, and at the pool, guests who tipped early received noticeably better treatment—even when breaking rules about smoking or playing loud music. Pools were great, and my kids loved them. Rooms were clean but a bit outdated—we found one small cockroach. Allergy procedures felt like box-checking. We were asked about allergies 3–5 times per meal, but staff didn’t seem to know which foods had which allergens. Breakfast at LaNao was disappointing—waited nearly an hour with no drinks or bill. Concierge service was unclear and never open when I stopped by, so I booked activities myself. We weren’t given a map or activity schedule at check-in, which made getting around harder. Airport tip: after baggage claim, people may pretend to be your transport—they’re selling timeshares. I also lost a credit card at the beach cabana, and someone attempted $4,000 in fraud. This resort has potential, but inconsistent service made it hard to fully enjoy. I’d return to Cabo, but maybe not here.

The property was beautiful, the staff were all outstanding! The executive suite was amazing. I am planing to retried and would highly recommend!

Great place for the price. More upscale then most resorts, jusg checkin can get a little hectic. Awesome place and food is great. Only thing i didnt like was that they don't let uber pick u up from resort only drop off. Thus u must make arrangements with resort whom partners with the taxis making off site travel expensive

Stayed at top floor, great view. Great beachside, accessible but can not swim, waves, dangerous. Multiple restaurants to choose from. Friendly staff. On hillside, really can not walk around, especially when hot. Move mainly with cart ride, sometimes ride wait can be long,10-20 minutes when busy.

Everting was great

Our room had water leaking from vents and light fixtures. People left over food was in the freezer

Above my expectations! Great vibe and friendly staff. Plenty of great options to dine on location, all inclusive is a must.. will definitely return..

Everything was great. The resort is huge! And the staff and amenities are awesome.

Awesome experience as always. This was my 4th time back. I do think the service has gone down hill since the last time I was here. The service was very slow but workers like Samuel at the La Nau, Araceli at the bistro, Jaime and Roberto at the 40 pool and Jose at the Chinese restaurant made are stay very pleasant. Will definitely be back!

Everything was great, but the room service would never bring towels

Been there several times. Love the property. Service at the market, pool and La nana not quite as stellar this time.

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Gray

Check-in was a terrible experience, it took about 4 hours and moving to 4 different rooms, one of which ALREADY HAD A FAMILY INSIDE AS I WALKED IN. I booked a Junior Suite for 2 adults and 2 kids (ages 17 and 10). The initial room we were placed in only had one bed, the front desk stated they booked rooms by people and not number of beds. I’m not sure how they expected all 4 of us to sleep in one bed. There was not even a sofa bed and not really any room for a roll-away. They sent us to another Junior Suite with two beds. In this room there was a vent with a constant drip above the toilet, causing the toilet seat to be wet, as well as the floor around it. Not to mention the dripping onto any person that would be sitting on the toilet. The maintenance person was unable to fix it. We were then upgraded to an Executive Suite. As we arrive to now our 3rd room, I open the door to see an array of personal belongings and another party already being settled into the room. As we get back to the front desk, Fernando and the desk supervisor Alan were inconsiderate of everything we had already been through attempting to check-in. They were very reluctant in offering a $100 credit and felt we should be satisfied with the upgrade to the executive suite and be ok with walking in on another family and having to move again to now a 4th room. We asked to speak to the manager which initially Alan stated was not on the premise. After pushing to speak to the manager one suddenly appeared.

The property has multiple swimming pool and the staff were friendly

Excelente hotel