Penilaian & Ulasan Keseluruhan Extended Stay America Suites South Bend Mishawaka North

Terrible atmosphere

Checked into a room that was not cleaned after last guest. No other room available since hotel was fully booked. Thank God I bring Clorox wipes with me for all out of state trips as I had to wipe fown the entire room. Constant funky smell in room and halls of hotel. Complimentary breakfast consists of some muffins and coffee. Essentially, a transient hotel.

they rooms were not cleaned well at all. the halls smelled like fried food. the front desk was often unstaffed.

I was given the key to a room and when I got there someone was in the room. I went to the desk and didn't even get an I'm sorry just acted like it was an inconvenience to them

The cleanliness of the room could've been better. Desk clerk was friendly and welcoming.

Very good!

Being a extended stay place they ran out of dishes, cups and silverware and handed me paper cups. There was a homeless man who was always in the lobby every night. I was handed a dust covered coffee pot to use. The hotel smelled like mildew

Ok

Everything

The floors in my room were absolutely filthy, there was hair in the clean towels. The room above me were very noisy. The staff I interacted with were helpful.

Pros Lovely, smiling young woman checked us in. Unfortunately we never saw her again. Cons The card key never worked. Staff acted like it was a hassle. It was, for me and my husband. The blanket on the bed, which was meant to serve as a comforter,was thinner than a tablecloth. We froze. It was 22 degrees in South Bend. The pillow was just slightly thicker than the blanket. The pillows and blanket smelled like mildew. Staff and suspicious looking hanger ons hung out in the lobby late at night and early in the morning complaining about other staff members. We could hear them gripe in our room. It cost $130 a night but felt like a $50 a night hotel. Other than that, it was a lovely stay.

Very dated and old

It is a pleasure staying with you guys.

dirty

Good price given the preferred location

Unusual odor in the hallway. A powerful air freshener was hidden somewhere in the room or vent, probably trying to mask pet or smoke odor.

Just a fair warning to all who book with Expedia, don't! If you book a certain room class and it's not available, be prepared for a long wait until the place you booked with, and you agree to a different class of room. Then the hotel must contact Expedia, Expedia then contacts you to get the okay for a different class of room, then Expedia needs to contact the hotel to let them know that you agreed to the room change. In my case, Expedia never called my hotel back. Use extreme caution when booking with Expedia. This will be my last time, be it for a hotel, air reservation, car, or anything else Expedia offers. Always book direct.

After traveling 9 hours to get the the RUdE front desk attendant name April informed me they had no clean rooms while 4 other people sat in the lobby . We were all in. Disbelief

Awful!!!!! The fridge was filthy, the bed was full of crumbs & had a stain, the carpet was dirty and had a dead bug, and there was a stink bug on my ceiling. The staff took two whole days to bring my beddings, after I had to ask for them more than once. And they didn’t strip the bedding before I got the room. Extremely disappointed, and wouldn’t recommend to anyone.

People sitting in the parking