Great overall

Room was clean. Hotel was attractive.

Very accommodating staff.

Clean, amenities, staff, and close proximity to all that is great in Asheville.

Great space, great staff, quiet and comfortable.

Very clean!

Great smiling friendly staff. Breakfast is a suprise and the coffee is a bonus…. Room are clean and spacious. Overall great location and stay. Thank you

We stayed 5 nights and only after daily complaining did we get our room serviced one time. So daily I had to go to the desk to ask for all towels. Obviously, the staff were not concerned and just told me to stop back at the desk if there were no towels and they would give them to me. Hello? I made it clear that this was their job, not mine, but it did no good.

Standard breakfast fare. Clean, safe, well-maintained property. Large suite-like rooms like other Springhill properties.

Decently lit. Close parking. Accommodations for room convenience was especially helpful for my mom.

Really nice place to stay

C

Great place!

We had a good stay in this hotel, the room was very clean and for a family of 5 it was very spacious. The check in process is smooth and the staff is friendly. The free breakfast was an added bonus. The location is really good , it is a short drive to downtown .

Breakfast was very nice, the room was very nice everything was as it should be, really the only negative is that in that area there's any number of homeless people wondering around although they didn't seem to be right there at the property

The receptionist whom checked me in was a pleasant delight. So warm and welcoming. It feels good to see someone care about their work. I hate I didn’t ask of her name.

The hotel is very nice, close to whatever you are looking to do whether it be visiting for the first time or on a business trip. Staff is amazing.

Clean and friendly staff

Room was really nice, clean and spacious. The breakfast was very disappointing and we had to grab breakfast somewhere else.

Great staff very clean very quiet exceptional over all