Penilaian & Ulasan Keseluruhan Hotel Svanen, Billund

Det fanns en kopp med intorkat kaffe i vårt rum. Incheckningspersonalen hade en argumentation med varandra när vi kom. Det märktes dålig stämning. Hälsade knappt godmorgon. Vi hade bokat 2 rum i samma namn, samtidigt, ändå fick vi rum långt från varandra. Det märktes stress hos personalen vid middagen. Verkade vara underbemannade. Dåligt utbud på menyn. Den som lättade upp stämningen och gjorde kvällen trivsam var Diego. Otrevlig frukostpersonal. Hälsade inte, verkade allmänt sura och griniga.

Great location for legoland and surrounding activities. Rooms comfortable. Breakfast lots of

Meget godt, men sølvfisk på tøjlettet

Super fint ophold med gode faciliteter. Syntes dog at der nok skulle en tyk topmadres på sovesofaen, da man er noget stiv i kroppen og har ondt efter, fordi man kan mærke rammen/stativet af sovesofaen. Ellers fint ophold med god mad.

Bra mottagande vid incheckning, bra mat, trevlig personal.

A comfortable hotel with good restaurant. Above all incredibly friendly and helpful staff

Godt hotel til et weekend ophold

Meget små senge hvor min trods "kun" 190 måtte sove med føderne ud over kanten. Tomme sæbe beholdere. Håndklæder på størrelse med vaskeklude.

Grwat restaurant, lovely staff.

It was kind of like a motel / hotel. I really did like the person that we checked in with - he was very helpful and had a good sense of humor.

Everything was delightfull.Very welcoming staff .fabulous breakfast would highly recomend

Rigtig fint ophold. God service og lækker morgenmad. Lidt hårde senge efter min smag

Loved our stay - super nice staff, breakfast was awesome, and loved the fire/lounge area at night. Thank you!

Meget fin service fra personalet. Desværre løb cisternen, så der var forstyrrende lys hele natten. brusestang og hovede matchede ikke, så bruserhovedet stod i en 40 grad position og der kom mere vand på forhænget, end på kroppen.

Lækkert; nem parkering og god restaurant

Fint sted for kort ophold

Staff was very friendly! Lounge area was nice and cozy. Daily breakfast was breakfast at the very least. Our rooms heating was not working. Brought it to the staffs attention and they tried to fix it. It still wasn’t fully working but was tolerable. The pillows and mattress were not ideal and left us with sleepless nights. The hallways leading to the rooms have a peculiar smell to them and the bathroom held the stench of mildew. Again, i would like to put emphasis on how kind the staff was and were the best part of our stay. But the room was below satisfactory and left disappointed with an aching back and shoulders.

Dejligt sted og rigtig god mad i restauranten

Good place for stay when you visit Legoland.

It was good