Great property

Good hotel

I love the kitchenette and refridge

The staff were so accommodating and a JOY to be around. The building common spaces, rooms and Pool were clean. The Grill was made available if we desired. My Family of for including a toddler stayed for 1 week. It was comfortable. Breakfast was prepared daily(Thanks Ms.Sue).

Convenient

My go to hotel

Stayed at this property a few years ago when one of our kids graduated so we decided to stay for another graduation. Room has lose tiles, missing closet doors and cigarette burned couches. We had a party of four but a lot of the dishware was for three. Towards the end of our stay one of the two toilets clogged but because it was a full trip we didn't bother with having to wait on maintenance to come. Food was decent as they had alternative meats for persons with dietary restrictions. Cage free eggs was a plus as well. Not sure why we were able to hear people walking above us so loudly late at night. We wondered if someone was going to fall through the ceiling... Some of the staff we met in the hallways were very kind and I recall some sweet elderly ladies in the breakfast room back in 2022 that greeted us every morning. This trip was different. Being met with jeers from the breakfast room staff was unacceptable. Customer service makes and breaks any hospitality institution and the main reason for not overlooking the shortcomings of the physical plant.

Beautiful suite.

Great property. Clean and modern

Always a pleasure to stay here.

Parking

The customer service here was amazing! I called ahead to let them know we’d be coming in late and asked if they had pack and plays available. I was told yes and she said she would have someone set it up for us in our room so it was ready when we got there. Then when we got there I asked if they had any milk I could buy for my baby bc we’d run out on our trip and she went to get me some from the kitchen. I was super impressed and very happy with the room as well. Very clean and great for our 3 young kids.

all good

A nice stay at Residence Inn for a show at the nearby Orion Amphitheater. Room was clean and comfortable with a good breakfast and coffee.

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The staff was amazing. Kudos to The manager for getting us a room when Hotels.com canceled my room without notifying me. Every employee of the hotel was friendly, said hi, and was available for any questions. Numerous booking were canceled without notifications to the guests, and I know they had to be stressed, but you couldn’t tell it. 10/10 would stay there again

Very nice staff, excellent suite with kitchen, sitting area, large bath AND they allow pets for a price comparable to much less nice. I’ll be coming back here!

Loved our stay - one of the best places!!

The room smelled of cigarette smoke. The mattress was horrible.

The front desk was extremely nice. I was in town to host a charity event and I needed to check in early. They were more than happy to help accommodate and extremely helpful.