The tall receptionist is very rude. The way she talk and greet us when we arrive to check in. After 26 hours flight, we arrive in the hotel at 12PM. She didn't allow us to check in until 4PM (it's hotel regulation she said). So, we have to wait till 4PM. Again, check out, I'm asking to have only 1 hour late check out (due to my flight depart late afternoon), she was also not allowed us to extend only 1 hour from the hotel Regulation at 11am. Never book this hotel again.

Kami menghubungi kaunter penerimaan tetamu untuk membantu dengan beg kami tetapi tiada kakitangan concierge membantu bagasi kami (4) semasa proses daftar keluar

Lokasi bagus di sekitar time square jadi kalau mau kemana mana tinggal jalan kaki..nyaman sekali