Despite displaying a Do Not Disturb sign on my door, staff still entered my room not once, but twice. I returned to find the room disturbed — the bed had been moved, bedding partially on the floor, and pillows placed on furniture in contact with my suitcase. This was a clear breach of privacy and very unsettling. The immediate handling of the situation was poor: no management was available, no housekeeping on thr weekends, and they sent a maintenance man to replace the bedding, who was completely out his depths as he advised me "this isn't his job". Service overall was inconsistent and often lacking in basic hospitality. Some front desk staff were not forthcoming with important information — for example, I was not told the on-site restaurant closes on weekends. I also felt I had to pry for simple guidance, such as directions to a nearby supermarket. That said, two female staff members were noticeably helpful and friendly, which I appreciated. The room itself was also below standard (stained carpet, leaking bathroom, broken toilet seat, visible dust and cobwebs). Their initial compensation of a free breakfast (offered only when I was checking out) and 20% disc on future stay did not reflect the seriousness of the issue. After escalating via email, management responded and provided a 25% refund, which I appreciate. Overall, this experience highlights serious gaps in privacy protocols, communication, and service standards. I don't recommend this property.

Parking gratuit piscine calme

Buen hotel, se siente que cambió de marca recientemente. Personal atento dentro de lo normal. La habitación es demasiado pequeña, resulta incómoda. El sillón estorba en todo momento, pero no hay a donde moverlo. La ubicación es excelente.

Das Frühstück war mittelmäßig bis gut. Die Ausstattung der Zimmer war in Ordnung. Die Duschen waren jedoch sehr unangenehm, da es schwierig war, die perfekte Temperatur einzustellen. Das Personal war sehr freundlich!

Room was clean but the air conditioning did not work all night. No room service available.

Xxx

Parei duas noites no hotel... Dias de calor com mais de 20º na área externa. Ao chegar no quarto e tentar ligar o ar condicionado ele não funcionava para gelar o ambiente. Indagamos a recepção que informou que não estava ligado... Foram duas noites dormindo em um forno em que a menor temperatura chegou aos 27 graus, mas a temperatura normal do quarto era de 29 graus. Detalhe... Dormimos com a janela aberta, mas o quarto não tem circulação de ar e o sol da tarde pega em cheio na janela.

Colazione mediocre specialmente pasticceria e frutta…

Bien.

Ok

La stanza è adeguata e personale cortese

Ottimo

Trevlig personalen

Courteous staff

Tutto molto curato, personale gentile.

La camera e il prezzo

Ma stanza era in buone condizioni

Pulizia e Staff

TUOT TRES BIEN

Ok, men placeringen er ikke så spændende