It is a 3-star hotel so that is what you get. We were not that close to the elevator but could hear it loud & clear, so we slept with the bathroom fan on. Smells from the other kitchens wafted into our room, so opened our window. Our room keys had to be reprogrammed several times but the staff was helpful. The beds & pillows were comfortable & the shampoo, conditioner & shower gel were well stocked.