入住期間最期待的就是早餐時刻 因有多元營養健康的美食外可口的甜點 另飯後又有當令的水果 加上餐廳服務人員的熱心招呼

房間乾淨，早餐很棒，很多樣式，還有現煮區，新竹特產摃丸、水潤餅等，假日可以吃到12點，可以睡到自然醒，也可以早上八點先去使用游泳池、三溫暖後退房，把早餐當早午餐。14樓小朋友遊樂設施很多，玩水OK，大人SPA也不錯，蠻推薦親子住宿。

The room was OK in size and had good Wi Fi connection but there are zero toiletries not even a small toothbrush or a hair comb. The soap and shampoo they have is awful it smells really bad. I arrive in the evening after a long flight and had to go out to a local 7/11 to buy body wash and shampoo, tooth brush and a comb. I have been to many cheaper hotels with much better supply of essentials, like drinking water and all the needed toiletries.

朝食の案内スタッフは人によっては感じが悪い人がいます。

房間乾淨，服務態度非常好，但是房間設計差點意思，因為衣櫃和放鞋子的地方設計在最後前面空了一大段怪怪的

優點： 地點便利，鄰近許多美食。 房間寬敞、書桌很大、床好睡。 缺點： 浴室可掛毛巾的地方離淋浴間太遠。 早餐口味不佳、澱粉類偏多。

員工服務態度非常親切，棉被沒有霉味，床軟硬度適中。

good to overnight. recommend to stay

no window to outside l, feel a bit unsafe.

早餐稍嫌薄弱，也許新竹福華定位在商旅，與印象中的福華稍微有落差。

Good and clean

早餐品項能再多一點會更好

よかった

服務好

客房很乾淨，服務人員很周到，早餐豐盛又好吃

客房舒適，地點佳

Great

The room is very old. I got bitten by bed fleas and the hotel staff only promised to clean and spray insecticide until I insisted to switch room! They finally waived one day of my stay and promise to reimburse me for the medical expenses.

The room is not ready when we arrived at 3pm. Staff said we need a Taiwan Mobile number for her to call us when the room is ready. Come on! This is 21st century! They can contact clients using Whatsapp or Line! The room is quite old but clean. The towels quite old as well. I can see that they are renovating the rooms. Hope will be done soon!

早餐好吃