The air was not working properly and they told us to just open a window which was a problem becasue we have a baby and needed to control the temperature and keep him safe and sleeping. They didnt care.

Leckeres Früstücksbuffet. Besonders die junge Dame im Service liebt ihre Arbeit und ist außergewöhnlich freundlich! Die Zimmer sind sauber, jedoch ist der Teppichboden darin nicht so mein Fall. Matratze leicht durchgelegen. Lage des Hotels ist hervorragend.

조식이 정성껏 깨끗이 준비되고 직원들이 세심껏 서빙해주었

The location is ideal to Musikverein and the center of the city. You can walk to most of the popular spots from the hotel. Breakfast menu was excellent and the hotel staffs were friendly and warm.

Breakfast was an amazing buffet filled with a wide array of offerings. Additionally, there were multiple options for coffee and tea types. Our suite was spacious and very clean. Loved the separation of bedroom from living space.

Very comfortable. Sanjay the Bar Manager is a superb mixologist Do not miss out.

Fantastic room and very helpful staff. Breakfast buffet had a wide choice of foods and the bar was a relaxing space at the end of the day. Highly recommended

Un hotel con una ubicacion excelente, cerca de la opera y de Karlsplatz. El desayuno y las habitaciones excelente. Lo mejor de todo fue el personal en especial el Barman , Sanjay, una persona sumamente culta y excelente persona.

Très bon emplacement de cet hôtel pour les visites de Vienne. Personnel très accueillant, hôtel charmant, chambres et ensemble très bien tenu sans oublier les copieux et excellents petits déjeuners.

Beautiful hotel with a lot of characters, quiet location yet convenient to go to old town and opera house. Staff are lovely and breakfast is amazing. Overall wonderful experience for a weekend

Very nice breakfast; gym was small; Staff super friendly

Very good breakfast!

Ontbijtbuffet was gewoonweg geweldig en zeer uitgebreid.

A very pleasant hotel friendly staff, especially the barman

What an amazing find ….just perfect .

The hotel was amazing, and the front desk staff were very helpful. Anastasia, Milli, Nikola, and Vite are awesome. The kitchen staff were also very helpful and provided great service to all guests. The housekeepers are wonderful and friendly. The breakfast is amazing with lots of variety to choose from, very diverse and well prepared. Hotel is in the best location in VIENNA!! We travel around the world, and so far this is the best hotel we have stayed in. We will definitely come back Thank you! Galina , USA.

Very friendly staff Clean

No breakfast

All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.

It was such a pleasure to check-in to the property after coming from my friend's beautiful Vienna apartment....BUT had a smoker below her! I was greeted by lovely woman at the front desk who gave me a brand newly renovated room. I could smell the fresh paint and new wood on the floors. The bathroom was pretty and had brand new toiletries--- best of all the entire hotel is absolutely SPOTLESS! Don't forget to ask your complimentary daily drink from the bartender. Sitting in the lounge is so relaxing before your dinner out with friends. The location of the hotel is prime, but not packed with tourists (like closer to the Albertina and those shops)-although still in walking distance to everything! I couldn't believe the price for what you get. Oh, and the housekeepers are so nice and precise! Book here and you won't be sorry. Bravo, Kaiserhof! You get my vote and I'm very picky!