Great location, right near Karlsplatz and the Nachtmarket. The hotel staff were very friendly and very knowledgeable. In our time there we were treated to two one-hour concerts by world renowned artists (free). There was free coffee tea and cake for several hours in the afternoon and because we were there on Christmas Day we received a music CD of Beethoven’s music played by the concert artists. It was a wonderful place to spend Christmas. It was very clean and welcoming.