Hollin House Hotel

Terokai Hollin House Hotel
7.4
Baik
Daripada 789 ulasan
Kebersihan

7.6

Keselesaan Bilik

7.4

Lokasi

7.4

Perkhidmatan dan Kemudahan

8.0

Ulasan Pelancong Hollin House Hotel

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Ulasan teratas
Paul
6.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

The main house was a beautiful building and the downstairs rooms were impressive however this was let down by the lack of cleanliness throughout. The carpets and floors throughout the building were dirty. I don't think the carpets had seen a hoover for a very long time and the floor in the conservatory was littered with debris. Onto our room, the surfaces were dusty, the carpet needed a good hoover, especially around the edges and just a good clean in general. We stayed two nights and I'm sure that all the housekeeping had done the second day was make the bed and fold the towels as no surfaces had been dusted nor had the room been hoovered. You can forgive a building being a little tired but there is no excuse for the rooms being dirty. On a positive note the restaurant staff were lovely and attentive. Sadly I wouldn't recommend this hotel.
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Jade
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Lovely place but needs some improvements as dated and worn. bed and bathroom were clean and staff were polite , friendly and very helpful. Very nice area lovely view to sit outside also.
Lukasz
6.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Mould in bathroom. Empty soap and shampoo containers, not refilled even after asking the reception to help with it. Breakfast time 7:00 - 10:00, if you arrive at 8:30 the is no more pastry, milk and juice and which is not being replenished.
Geoff
6.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

A real shame as the hotel has good potential. A lovely location, overall in need of some renovation but at the same time offers good value for money
Jo-Anne
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Disappointing! Rooms are not in the main old house but in a tatty extension block at the back. Certainly not what we were expecting. Staying 3 nights and moved rooms 3 times, squeaky beds , no hot water, dirty rooms and filthy windows. Whole place needs a good clean and full renovation. The only good thing the staff were lovely and helpful
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Giles
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

We really liked our stay here. The staff were all really friendly and helpful. We enjoyed our meal in the restaurant, and our dog was made to feel welcome too. The hotel is a beautiful building, and our room was a good size, clean, and comfortable. You could hear noise from neighbours, but not too late. Despite there being plenty of space in the car park, both spaces for the EV chargers were taken by ICE cars. I was able to speak with one driver who did move their car so we were able to charge, but the hotel could do with marking the bays clearly with road markings and signs to help avoid this.
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Karen
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Had a very pleasant stay. Food was delicious with a good selection for vegetarians of which I am one!Room very clean and comfortable. Very friendly and helpful staff. Would stay there again.
David
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Set in a lovely location. Plenty of free parking. Room was fine,with a clean king bed and a decent bathroom. Breakfast was average -if you are veggie you can request veggie sausages. They definitely need a coffe machine -restaurant coffee not good and tea via water from an urn. Service was fine though. Evening meal was average but expensive -convenient though. Fish and chips OK,my veggie burger not brilliant,chicken dish average,steak pie was good but vegetables lukewarm. I’d recommend a stay here. It’s nowhere near bad as some reviews and I think it good value overall. For a good meal,go to Bayleaf in the village. Drinks also better value with a quick walk to Bollington.
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Jérôme
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Le personnel serviable
Gemma
icon-
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Lovely place, staff were so helpful. I have a lovely gluten free meal with dessert
Steven
icon-
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

I arrived late evening, stayed for business, just an overnight visit, I didn’t eat there or use any facilities. On arrival I was impressed at the entrance building, which is grand and imposing, but not ostentatious, the bar and restaurant areas also looked welcoming. Unfortunately my room was in an annexe out the back through the restaurant, where the decor quality seemed to take a downward turn. The corridor and room were clean and tidy, but the decor was just very tired and bland, room facilities very basic, but comfortable enough. Not sure how warm the single glazed windows would be in winter (didn’t close properly either!). If I’d booked for a personal breakaway based off the main house photos I’d have been very disappointed. Maybe it’s not meant for business travellers, but it just felt like it had seen better days. On the plus side if you’re there for the countryside the location looked great.
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Tim
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

We stayed in the Davenport suite.Lovely big comfortable bed with beautiful white crisp sheets and big soft towels.The two young ladies in the restaurant were superb,very helpful,courteous and professional.Lovely setting but thought the grounds could do with a little bit of attention.Would definitely stay again.
Eva
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

So, imagine you enter the room and the first thing you can see right in front of you is empty package and wrapped sanitary towel in toilet paper. Then you get the slight hint of mould and when you enter the bathroom, the shower wall and ceiling is mouldy. I would say either there is no oversight from management or has this been a big joke? The bed is comfortable and the duvet were clean. Otherwise I would have done what my 10 years old son requested - mummy, let’s ask for a refund!
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Ed
icon-
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Overall a nice property. Couple of minor niggles, there were marks on the bathroom wall and the view from the room across the back of the property could have been tidier (understand that it was a view of the back of other parts of the hotel but the walls could have been cleaner and less debris on the roof).
Nam Eng
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

For the price, it is an excellent hotel stay. Staff polite and very helpful. The only con would be, in the heatwave we are having, having A/C or at least room fans would have been helpful. Otherwise, excellent stay.
Sarah
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

The grounds and building are lovely. The staff very friendly. Breakfast was great with a good selection. Perhaps have fans available for air circulation, room was rather warm due to hot weather.
Alastair
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

No air con and the hotel is in serious need of a refurb.
Ann
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

The room was very good, the staff on reception and at dinner were more than helpful, the choices at breakfast were very substantial. In all our stay was lovely
TREVOR
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Avoid Mouldy rooms and unclean properly staff nice and try hard but hotel wa not in to modern standards
Patricia
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

The food both at Breakfast and Dinner was excellent. It was well presented and very tasty. The decor suited the style of building. The only issue we had were fixtures in our en suite bathroom. There wasn't a seal under the shower screen where it touched the bath which meant the bathroom floor was flooded after every shower. The sink tap was loose so it had to be held when turning on. The plug in the sink would not hold water in. The towel rail did not heat up at all.
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Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Suite 6-1, Tingkat 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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