Clean hotel

Great stay. Rooms were clean and beds were comfy. Pool was fun - there is a waterslide and hot tub. Breakfast options were good and gym had everything I needed. Staff was also helpful and welcoming. I would definitely stay here again!

Value. Breakfast

The room was good with a jacuzzi and nice balcony. The pool was very enjoyable for families!

Breakfast was freshly cooked

Everything is perfect!!!! I’ll recomend it with my friends!!!

Great stay at this property. Clean rooms, friendly staff, nice breakfast, good access to trails and sites and minutes from National Park

Clean room, pool was great for the kids. Breakfast was a little sad but it was free.

We were greeted by very friendly staff. I think they upgraded us because we had perfect Mountain views of the three sisters. The room was very cozy and lodge like with a fireplace. The hot tub, sauna, and water slides were great, my sons loved them. Breakfast had so many options and was very enjoyable. We also liked coming back to the hotel and being greeted with hot chocolate and fresh chocolate chip cookies every day! This is our new go to place to stay when going to the mountains. Usually we stay in Banff for a higher cost but less value., The location and everything that came with this hotel made it way worth it to take a 15 minute drive when we wanted to visit Banff. It had easy access to the highway which made it convenient to head to sunshine and Louise, plus lots of free parking.which is always hard to find in Banff. All staff were very friendly and our room was cleaned immaculately every day. I am an Expedia platinum member because I travel extensively and I highly recommend this hotel.

It was a wonderful stay! The staff was amazing! The room clean, well maintained and comfortable!

Ample parking Friendly staff Clean rooms Delicious breakfast

Loved the fireplace in the room. And the view was stunning

Great

We enjoy staying at the Pocaterra. Location is great, nice to have breakfast included with your stay and love the little customer appreciation touches. Cookies and hot chocolate at the doors when you come in is such a nice touch.

Overall, it was a good experience. The staff were nice and the continental breakfast was very much appreciated. The room was equipped with a mini fridge, microwave, and gas fireplace. Unfortunately, the knob controlling the fireplace broke as soon as I tried using it. Maintenance was prompt to come by and replace the knob but then discovered that it wasn't controlling the fireplace properly so had to turn it off completely. That was a bit disappointing, but we didn't minde since we were only staying for 1 night. The pool and waterslide was one of the main things that attracted us to staying here. However, it was busy and full of people from morning to night, so we were not inclined to take advantage of it.

Maybe book a balcony room Breakfast was a nice bonus to the stay Walked to Wendy’s 👍

I wish I could say better things about the beds, pillows and view. But I can’t. The beds were terrible, the pillows old, lumpy and hard, the view was obstructed by construction- the noise next door and across the street was deafening. I am not happy with these things. When we told the staff this up at the front counter, they only stared at us and nodded. I won’t stay here again. Like, please TRY and maybe even give us a comp night, a discount in the next stay- anything to maybe DO BETTER?

The staff was very friendly and the room was clean!

Very well put together hotel very nice not too loud has very good amenities near by and so nice being right in the mountains

Room spacious but dark, old decor. Got nice upgrade. Loud ventilation fan issues.