Room was clean and comfortable. Had tea and coffees facility which is nice. Lovely touch of balloons and banner for birthday. Lovely hot shower.

Beautiful hotel with lots of history! The room was very clean and well equipped for a weekend stay. The breakfast was excellent and cooked fresh to order.

Room was fine, radiator not working in the bathroom, reported and it was sorted, but didn’t work the next day?? Carpet worn and dated. Breakfast menu choice good, fresh fruit bowl not good! Breakfast lady very nice. Breakfast room cold. Receptionist friendly on checkin, but people don’t like to be called ‘my lovely’. A hello or good morning would also be nice when going through reception.

Very strange that in spite of reporting that there was no plug in the wash basin the night before nothing had been done and so even basic washing was impossible!

Room spacious, clean and comfortable Breakfast fantastic and Maggie is very helpful Reception team helpful

Staff friendly as always , lovely hotel in a lively town . The walk along the prom is always enjoyable - nice scenery and plenty of fresh air. Always look forward to our 4 - 5 weeks at the Cliff each year

Room had no heat img but was moved to new one and was nice staff very friendly lunch good

Friendly, professional staff, a great location, clean rooms and a lovely restaurant are just a few of the reasons that I regularly return to stay.

Room could of been cleaner

Rooms are tired and dated. Not much storage for clothes. Bathroom floor gets drenched from a shower. Walls are paper thin and could hear everything from the drunk. Staff offered to talk to them but could not move us easily as a wedding was on. Breakfast is good

The staff were excellent but the reception and bedroom decor is tired. Threadworn stair carpets, sofas with ripped fabric, paint chipped and noisy sliding shower doors which I could hear each side and above me.

All the staff were extremely helpful and friendly, nothing was too much trouble. The rooms were spotless and cleaned every day, including fresh bed linen. The food was delicious. We had a large room with a sea view, which was wonderful to wake up to.

Staff made the stay that extra special, they all were so friendly and very helpful, room was great with nice view of the sea and lights from the docks, room was very warm but nice and clean, huge comfortable bed and fresh water bottles each day were provided, along with tea and coffee. The meals were amazing especially the steak meal which was a real credit to the chef. We certainly would love to stay at the hotel again and soon.

Very hot in the room, although this could be due to the kitchen being below the room. The heating in the room was turned off. Dinner was terrible, although on previous occasions there have been no issues.

Little weekend break for wifes birthday food was fine staff very helpfull especially Maggie at breakfast overall Hotel could do with a little freshrn up but had a lovely break

Lovely hotel. Rooms clean. But the furniture In our room was a little tatty, needs updating. Don’t know about other rooms.

Always a warm welcome. Breakfast was great. Bar friendly and welcoming.

Our room was clean & tidy. The staff were pleasant & helpful. The breakfast, food in the evening & drink were good & reasonably priced. Overall we have no complaints & enjoyed our stay. Communication prior to our stay was good as the hotel kept us informed of any issues & events taking place. In the summer having direct access to the beach would be great for families. Yarmouth was not far to travel to. Thank you to all the staff.

Lovely hotel in a prime location. Extremely helpful staff. The food is great (afternoon tea is a must, dinners are abundant and tasty, breakfasts are served in a cosy art deco setting.). The rooms are clean and comfortable. There was a slight issue of a vent system being very loud and disturbing our night. The reception was not aware of it and proceeded to fix it upon our departure- hope the gears are lubricated and quiet now

Lovely