Penilaian & Ulasan Keseluruhan Sofitel Agadir Royal Bay Resort

J’ai passé un excellent séjour au Sofitel Agadir. La chambre était très confortable, spacieuse et parfaitement propre, offrant un véritable cocon de détente. L’ensemble de l’hôtel est impeccablement entretenu, avec une attention portée aux moindres détails. La cuisine est un vrai régal : variée, savoureuse et de grande qualité, chaque repas a été un plaisir. Le service client est tout simplement exceptionnel. Chaque membre du personnel est aux petits soins, anticipant nos besoins avec une grande discrétion et une véritable volonté de faire plaisir. Mention spéciale à Mehdi, qui a été remarquable tout au long du séjour. À l’écoute, professionnel et toujours disponible, il a largement contribué à rendre ce séjour inoubliable grâce à sa gestion parfaite et son sens du service. Je recommande sans hésiter cet établissement, où luxe, confort et qualité d’accueil se conjuguent à merveille.

Mycket trevligt hotell med personal som gav ett mycket bra bemötande, fick hjälp med problem som uppstod under vistelsen.

C’est dommage qu’il faut redemander des produits car ils n’en mettent pas assez

Beautiful hotel with very attentive staff. Amazing food in the buffet restaurant, both breakfast and dinner. Pools beautiful but not heated. In mid April, they were chilly and the water on the beach warmer (there is no private beach and the beach is fairly dirty, but nevertheless enjoyable). The kids enjoyed the kids club for a day, especially the video games! Even our 11 year old had fun. Overall, highly recommended!

The best hotel I’ve ever stayed at. Very friendly staff, delicious food and services. I will be back!

Lovely stay

Great hotel and great service.

Prachtig en heel rustig hotel, heel lekker gevarieerd ontbijt met heel vriendelijk personeel, buffet is prijzig en vooral de wijn is veel te duur voor de kwaliteit

Séjour de quatre nuits. Hôtel à recommander. La cuisine est vraiment variée et de qualité (option demi-pension). Tout est nettement supérieur à la moyenne des services du lieu !

The property itself is nice and clean but the room walls are very thin and AC units work at its own mind. The concierge is rarely at his desk, the bellboys are very nice and helpful. The reception staff are unnecessarily moody and not very helpful. Pool catering staff are good but only 1 to manage everyone, so very delayed in getting served or anything. Whereas the reception would have 5-6 people to manage 2 thing. Check in process is very slow, we had to wait 45 minutes. I would recommend the property but they need to change their staff in reception and organization of where to allocate the staff. Otherwise not much near by but a nice place to sit and relax.

Good hotel- polite staff- nice atmosphere

Fabulous hotel and setting on the beach at Agadir. Staff were incredible and so ploite and friendly

I had a wonderful stay and the staff were fantastic. The only disappointment was on check out I was promised that my bill would be sent to me. This did not happen. I emailed several times to follow up the request no response. Luckily I have a friend that lives there and he had to physically go and ask before it was sent. Very disappointing

Magnifique séjour et merci à Larbi franchement il est au top 👍

Really bad experience! I booked a specific category of room and when I arrived late at night they had already checked in a big group so they didn’t have my room category but yet didn’t try to make anything to make it up to me. I booked a double room with a pool view and ended up with a room with no balcony over looking a construction site! I informed Expedia and they tried calling the hotel but no one answered them! I woke up in the morning and left but came back at 4pm to the hotel and I’m at my big surprise the room wasn’t done. I saw a housekeeper and asked why my room wasn’t done yet and she said sorry we have a big group coming we had to prioritize the arrivals. I again informed Expedia but no one answered them! The hotel is outdated everything is old, the tv’s are at least 15 years old and they didn’t even have an espresso machine in the room Definitely overpriced for the extremely poor experience that we had with no manager whatsoever who tried to apologize or try to make our stay better

Thanks to whole Sofitel team !

Très agréable séjour dans cet hôtel spectaculaire, au bord de la mer, les chambres sont assez grandes et la literie est très confortable Le petit déjeuner est très copieux et très varié, et le personnel est toujours très attentionné Un grand merci au personnel de la restauration, Un autre séjour s impose JCB

Very clean and very pleasant

I recently had the pleasure of staying at Sofitel Agadir Royal Bay Resort, and it was an experience worth raving about! From the moment I walked through the doors, I was greeted with an ambiance that was both elegant and welcoming. The décor throughout the hotel is simply stunning, blending modern sophistication with tasteful touches that make you feel right at home. Cleanliness is clearly a top priority here, as every corner of the hotel, from the lobby to the rooms, was impeccably maintained. The professional staff made my stay even more enjoyable, always going above and beyond to ensure everything was perfect. The concierge team, in particular, deserves a special mention for their friendliness and helpfulness, providing excellent recommendations and making my itinerary seamless. Dining was a culinary delight. The food was not only delicious but also offered a large variety, catering to every palate. Each meal was a new adventure, with dishes that were beautifully presented and bursting with flavor. The venue itself is excellent, whether you’re here for business or leisure. The facilities are top-notch, and the location makes exploring the surrounding area a breeze. My room was a sanctuary of comfort – clean, cozy, and well-appointed with all the amenities I needed for a restful stay. Sofitel Agadir Royal Bay Resort surpassed all my expectations. It’s a place where attention to detail and guest satisfaction are clearly paramount. I highly recommend.

The hotel is OK looking quite dated once you leave the lobby area. The lifts are small and old. The rooms are not soundproof or carpeted so you hear every bang and scape, why hotels don't put those cork bottoms on furniture amazes me. The beds are old and really soft. The breakfast is good as is the pool area but it is not heated.