We stayed at Thatcher’s Hotel (part of Surya Hotels) for three nights during half term. Overall, it’s an average hotel but offers good value for money. The rooms have been renovated and are modern and comfortable, and the beds were very comfortable which we appreciated. However, there were a few downsides. The room was extremely hot during the night, which made it difficult to sleep comfortably. Breakfast was average — nothing special — and dinner in the evening was also average but quite expensive for what it was. The location is on a main road near a petrol station, so it’s not the most scenic setting. You do need to drive to find somewhere nice for a proper walk. It’s also worth noting that during our stay we were the only guests with children, so it felt more like an adult-focused hotel rather than a family-oriented one. In summary, it’s fine for a short stay and reasonably priced, but don’t expect anything exceptional.

Spotless room.very clean

Lovely room, newly refurbished Bathroom had an excellent shower Great bar area and staff we so friendly!

Clean room comfortable bed

Yes yes and yes !!!

Our room was ok but in our daughters room the shower was cold and we couldn't get any hot water. it was reported to the reception but nothing was done. Also it was on the top floor, we will ask for a lower floor next time we go.

Breakfast was limited and of poor quality! Sink plug was permanently stuck. WiFi was terrible. Window didn't close properly. Not good when near freezing outside.

I was very surprised to be given a room in a separate out building, down a flight of steps or a long walk down the drive to get to a ramp, I am disabled and have a blue badge, the only available disabled parking bay was near the rear door of the hotel ie a long walk to the room I was given! I did ask for a room in the hotel but was told they were all taken

N/A We did not stay for breakfast

comfortable rooms, good breakfast

All good

Room brilliant. Perfect location for our needs. Food great and staff really friendly with outstanding customer service.

Room had been revamped yet lighting in room lacked a lamp on the table/desk and mattress on bed was very poor quality

Lovely old hotel with all the mod cons. Very comfortable rooms, easy parking and located close to West Horsley Place which we were touring the next day.

Sauberes großes Zimmer

Schönes grosses Zimmer, alles sehr sauber. Nettes Restaurant mit gutem Essen. Schöne Bar. Sehr freundliches Personal.

The service was shocking; I had to wait 8 minutes for a table. Then the waitress started by saying We are busy, you will have to wait for your drinks. This is not what I expected, then to top it off, I had to wait nearly 45 minutes for a bowl of porridge.

Uncomfortable bed, solid pillow, door rattling constantly, no plug in sink, amenities (e.g. fridge) removed with unsightly blanking plates, very dated

The hotel is in lovely grounds with easy access from the car park to reception. It is undergoing refurbishment and I think that will make it a very good hotel overall. The walk in shower was fitted to make it accessible, but the grouting is due for renewal. The lighting could be better in the room, plus a magnifying mirror would also be beneficial in the bathroom. It was quiet and the bed comfortable . I would recommend it for a short stay.

No lift No internet in our room Waiting staff were excellent