We have stayed at this hotel four times, and until now we have always enjoyed our visits.
For the price, the hotel has consistently offered great value the breakfast is excellent, and the location is fantastic. Unfortunately, our most recent stay was extremely disappointing.
When we booked in advance, nowhere on the website, the app, or in any direct communication were we informed that major renovation work was taking place. Upon arrival, we discovered that the entire 1st and 2nd floors were under construction. Builders were drilling and hammering for 12 hours straight, from 8am to 8pm every day, making it impossible to rest. It even seemed like some of the workers were staying in the hotel for convenience.
While we understand that December is the off-season and renovations are sometimes necessary, guests must be notified in advance. If we had known about the construction, we would certainly have booked elsewhere especially since we were only staying for two nights. Unfortunately, this stay left us absolutely exhausted.
We hope the hotel improves its communication in the future, because we have enjoyed staying here before and would happily return once the renovation work is completed. However, at the moment, there is no way to know when that will be.
