First of all the lobby smelt amazing! The little gal at the front desk was as helpful as could be. The room was so clean. The atmosphere was beautiful and it was very quiet. My only complaint, is like most hotels, they've started using those little squares for a pillow which really hurt my neck. The gal at the front desk gave me a pillow. That was a little bigger, but I really wish you'd go back to standard pillows. You won't regret staying here.