Awesome staff throughout the hotel, always helpful - an oasis and highly recommended

We stayed 9th to 19th August 2025 From the minute we walked in to the time we left, the service was the absolute best! We cannot say enough good things about the staff! They went above and beyond to make us feel special! Special thanks to Gennaro who acknowledged our anniversary both at breakfast and at dinner. He is very attentive and always ensured we had everything we needed. His team did the same and the front desk team was always willing to assist. They were very accommodating They even had breakfast for us to take with us on the morning we were leaving, as the kitchen would be closed at 6am! The property was absolutely stunning. So many areas to walk around and lots of seating and lush greenery everywhere! La Medusa is a definite must! It’s located close to Sorrento, Pompei, with easy access to go to the Amalfi Coast, Positano and Capri! We will not hesitate to recommend this first class hotel and would love to stay again! Best hotel. Best staff ❤️

Nous avons été pris en charge dès notre arrivée, les bagages montés dans notre chambre, explications sur le fonctionnement de l’hôtel, la restauration de très grande qualité, la piscine superbe et surtout le personnel au petit soin.les jardins de la Médusa sont incroyables.trex très beau séjour.

The property was Beautiful our room was perfect for us. my only issue was the controlling nature of the staff in wanting to hold our car keys and regularly asking where we are going if we move from the sun lounger. The pool also closed at 7 which was too early for me.

TODO EXCELENTE

The attention to the details is superb. The breakfast location and the dinner atmosphere are particularly special!

Beautiful rooms, hotel and landscape. Staff were very nice and helpful. Shuttle was offered to train station and near marina for ferry or to visit Castellemare di Stabia along ocean when requested. They also helped us with taxi to places further away or during non shuttle times. Had a great restaurant and accommodated our teens at dinner with lunch menu items. Would definitely stay here again!

Sure! Here’s a shorter version of the review: ⸻ 🌿 Beautiful Boutique Escape Near Vesuvius 🌿 This hotel is a hidden gem — peaceful, elegant, and surrounded by lush gardens. The pool area is serene with stunning views of Mount Vesuvius, and the spa is small but luxurious. Rooms are charming and comfortable, and breakfast was a highlight. A perfect base to relax or explore the area. Highly recommend!

I stayed her for two nights as a solo woman traveler and felt completely safe. Reception- welcoming and helpful; room-clean; restaurant- delicious, spa experiences- excellent; pool-relaxing. If I am ever near Naples again, this is where I'll stay.

Italian Luxury at it's finest but amazingly affordable. Quite and loved the pool area and breakfast daily. 1st class all around.

Everything is very comfortable. The interior is amazing. Don’t let me get started on the garden. Overall a beautiful place and a wonderful place to visit

This is an outstanding hotel nestled in the hills with outstanding views. The staff are all friendly, welcoming and cannot do enough to help you. We stayed for 5 nights and genuinely did not want to leave. We were made to feel at home at all times and the rooms were very nice and very comfortable. All this said, with such a beautiful property it was the staff throughout that made our stay so memorable and enjoyable. I do hope that the owners appreciate what a great team they have. I would recommend this hotel to anyone.

Absolute outstanding experience. Very friendly staff, nice room, incredible garden (with oranges and lemons which are the served for breakfast) and amazing breakfast. At the breakfast the view from the terasse was beautiful. Didn't try the restaurant. Definitely reccomend.

Wonderful staff, beautiful grounds in the evening. Only issue was the mattress uneven with two beds pushed together to form a king, otherwise wonderful stay. Would stay again.

Muy bien

Excellent hotel with beautiful grounds, high quality restaurant and premium breakfast. Junior suite had a humongous balcony/terrace with breathtaking views of Mt Vesuvius. The staff is very cordial and friendly

Hôtel magnifique.. écrin d’Eden avec son jardin sublime .. personnel irréprochable et chambre impeccable avec son balcon vue sur jardin et piscine .. Franchement à refaire des que possible !!!

Très bon accueil et superbe hôtel que je conseille vivement. Surtout la terrasse au petit déjeuner un plaisir pour démarrer la journée. Personnel très professionnel et très sympathique. Merci !!!

The hotel was beautiful, staff were very friendly and helpful and the spa was great!

Prima hotel. Voldeed aan de verwachtingen. Alleen jammer dat het buitenzwembad nog niet open was.