Beautiful property and rooms. The coffee truck was the only thing that was disappointing. My latte was $8 and it was not hot and not well made.....someone should do quality control there. However, your spa and pool staff were amazing....so welcoming and eager to please - including the woman running the spa cafe (red head).

We had a wonderful friends weekend in sonoma. Mainly the hotel was really great - comfy beds, clean bathrooms and wine offered upon check in. We had a cabana at the pool and after a few hours, we discovered one of the cabana chairs was covered in ants. Very little was done to help remedy (we removed the towels and ultimately the wicker chair) and we were still charged the full amount for the cabana rental which was disappointing. Would still return to the hotel and stay, I'd just keep a more watchful eye!

Great stay!

After much maneuvering and accommodation the trip turned out to be enjoyable. Cost about $200 more than I had expected. However all in all we enjoyed our selves. Cameron the floor manager made an effort and it was appreciated.

The pool was disgusting. It looked like it had not been cleaned in a long time. The facilities are quite old. The room was clean and in good condition.

Terrible room Don’t accept the room 119 So loud Didn’t sleep 2 days because of the noises And the manager give us $ 100 credit ( have to spend on the breakfast) this is ridiculous Sad !!

The main pool was lovely and had a great bar and really good food, but the spa pool was terribly understaffed. The check in took a long time and they couldn’t access our Expedia reservation so we had to wait an extra 2 hours before we could get in our room. At Sante Azucena was a fabulous waitress and the food was great.

Relaxing spa day, lovely terrace restaurant, great service, my elderly mom has a health incident and they truly went above and beyond to make her feel comfortable.

Expensive for what it is a not enough food and not outrageously expensive optuons

The property is built in the mission architecture style that is warm and inviting. Staff was helpful whenever I had questions. There was wine tasting in the main building from one of the local vineyards that I hadn’t visited before. The wines were delicious and went to downtown Sonoma to buy. I ate in the bar and spa. Food was fresh and well prepared. What I think the property should add are walking gardens. We did get the massages at the spa. The spa features the warm mineral water from under the property. That was enjoyable to partake. What I think the property should invest in are walking gardens. The grounds are primarily just buildings (rooms, spa, main entrance) with outdoor pool and fire pit seating areas. Gardens would enhance the spa atmosphere. Sonoma downtown is about 2 miles from the property. We did walk to the downtown, but there are sections without sidewalk. So, the walk was not as pleasant as it could have been. I learned later that the hotel has a trolley to downtown. Overall, the hotel is in a beautiful location in a quiet setting.

We came in and it took a while for someone to check us in. Afterwards I was looking for coffee and I asked the front desk and the person there instead of letting me know that there was a coffee maker in a drawer inside the room, sent me on a pilgrimage to the outside bar for a 6 dollar black coffee. Those types of details definitely make a difference

Better service hours beyond normal 9am to 6pm sprcially for the spa.

Definitely a great spot to stay. I highly recommend it.

Exceptional kindness and all the staff greeted us with warm smiles and hellos. We felt welcomed and valued as guests

Exceptional kindness from all the resort staff they made us feel welcomed and valued. The property was well maintained and the room was magnificent.

Great place super nice and great views

Staff was great very helpful and the property was beautiful.

Hotel is a bit dated and needs some upgrades. Trying to reach the hotel by phone or to modify a reservation is painful. The hotel charges extra for everything, including use of the hot tub, even though rooms are well in excess of $500/night. On the plus side the staff is friendly and the shuttle service to town and local restaurants is a plus.

great staff

Sonoma Mission Inn is a grande dame of the wine country. However, it's starting to look tired. Our rooms were spotless, but the cement outside of our rooms was peeling, some walls could have used a painting (a little dingy). The gardens are very well cared for. Checking in, the young woman at the desk didn't look up to acknowledge that the four of us in line were standing there. (If she was busy, she could have simply let us know she'd be with us in a moment). She failed to offer my friend and I a glass of champagne, although it was included and they offered it to other guests. Checking out- there was only one person at the desk with a fairly long line of people. Had to wait 10 minutes before someone else came and helped me. Lobby and dining area- some of the seats were stained, although things were technically clean. All in all, not what I would expect from a Fairmont Hotel. I travel frequently and stay at a lot of hotels, so my comments are not from someone who has no comparable hotel stays.