I booked a 4 person room (1 kings & 1 sofa bed) and was only given enough pillows for 2 people, called front desk for extra pillows and blankets and was told they will send some up. No one came but we had to leave, I called the front desk after we came back around 11pm and was told they dont have anymore pillows available. Went downstairs to grab my suber thin blanket and ask them how is that I book a 4 person room and given only enough supplies to accommodate 2 people? I was told sorry we are fully booked. It was too late to pack up and book elsewhere at this point.

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Clean and efficient, well designed room features. Better signage when you enter street level parking lot directing you to underground parking for lobby entrance.

Have nothing bad to say about this hotel. Hotel was clean and room was spacious. Parking can be tight in garage but there’s parking outside of garage if rather park there. Only recommendation is have a better sign on where the Lobby is(either in garage or outside of garage) and which floor it’s on if park in garage.

Other then Our reservation getting canceled upon arrival it was fantastic

This is our 2nd time staying here. Room was clean and beds were very comfortable. Also, can’t beat the free parking and free breakfast

Very clean

Nice breakfast.

Would stay again

The smell of black mold permeated my room. Had a nightmare for the first time in a long time due to having to inhale it. Was fairly clean but that smell was a bad experience. Staff could have been more attentive. Overall was an okay hotel.

Very clean and nice/responsive staff

Very clean, new, safe, and comfortable.

Very clean property. It’s right off the freeway so very convenient. Rooms were clean and we loved the room toiletries provided (they use dove). A short drive to downtown Mountain View.

Nice Stay

Excellent overall except the TV that’s not working.

I was not happy that I discovered ants crawling all over the bathroom shower on the morning when I checked out.

Ants in the shower / bathroom

Very clean facility, good rooms, comfy bed.

It was very clean and the Hotel manager was helpful.

Convenient and economical place to stay in Mountain View.