The hotel is very tired and needs a major refurbishment. Carpets in the corridors were filthy. Bedrooms dusty. Poor quality beds (mattress toppers in place)

Rooms were good, clean and big enough for a budget hotel. Hotel lobby is a little dated. Staff were very friendly and helpful. We did not have breakfast because we needed to leave early, so cannot comment on its quality.

Very well situated for rail station and city centre.

Parking easy and great for a city venue. Hotel slightly tired in areas but nothing to put you off. Didn't get the ear plugs in our room, we thought oh no it be noisy, slept like a baby both nights. Overall 5 min walk into the centre and was a great base for our needs.

Staff very helpful, room clean. & Parking on site excellent.

Right in the centre of Carlisle close to station, carpark right behind hotel with direct entrance to hotel. Room simple but clean and sound proof considering we were near the bars. Comfy bed and there’s a Kettle and hair dryer in room. Pool table and table football game in lobby nice bar area Staff friendly would stay again

Room was clean and pillows and mattress etc was really comfy

Boa localização, funcionários atenciosos e prontos ajudar. O quanto está limpo, cama confortável. Recomendo.

The rooms are a little tired and scrappy but were perfectly clean & comfortable. Staff were very attentive and friendly, great breakfast and well located.

check in procedure long and boring , only one staff member on and a long cue , lady was obviously harassed as smiling was not her strongest attribute.

A tired hotel which does the job. It all needs a good deep clean, and a refresh to be totally honest. Great location and excellent staff.

the ibis Carlisle is a 5 minute walk from the train station and the same into the centre so it's perfectly situated. the hotel is keenly priced and the staff are very cheerful and helpful.

Without asking I was giving a fully accessible room as staff with a very good bed. Room had excellent climate control feature that ensured it was always at good temperature. Staff were very welcoming, helpful and polite. Location was for what I required as well

Very clean

Good location for the town. Decent sized room. Overall good.

Hand for overnight or weekend in centre of town with own car park.

The hotel was perfectly located for a city break. Free parking a bonus

Nice easy stop over on the drive to Scotland. Close to City sites like the citadel. Easy to get meals right at the pubs outside the Hotel, Car parking immediately behind the hotel was all easy for a tired traveller. Room was basic, bed comfortable, quiet, shower was hot. All good overall

All fine: clean, comfortable, quiet and only a short walk from the railway station. The staff were excellent and the breakfast was just right - I really appreciated the long opening hours for the breakfast room.

Does what it says on the tin