The staff were amazing and very kind but sadly the hotel was not as good as it could have been. The wifi did not work for the whole of our stay (5 nights). The shower flooded the bathroom floor every time it was used (poor design and drainage). The bedside lamps did not work so it was big light or no light. The lift was incredibly slow so not really useable. That being said, it was in a great location close to a couple of different tram stops and one of the bigger museums. There was a lidl round the corner. If you’re planning on being out and about, it’s not a bad base. The bed was also very comfortable.

Primero que nada te cobran un depósito de 50 euros al llegar a parte se los impuestos que se pagan de la ciudad. Al salir te dicen que te los devuelven a la tarjeta, aún no los he recibido. (Acreditado) No te limpian la habitación ni te cambian toallas. Tuve que pedir papel Higiénico porque no habían dejado casi nada . Y la habitación no se ve tan limpia, la caja de seguridad no funcionaba . El baño se moja todooo porque la ducha no estaba bien .

Very basic but more than suffice for the price. Frightfully narrow and steep stairs, NOT recommended for anyone with big feet or girth. They have a lift but they are really so low. You need a sense of humour to appreciate this lift. (I did.) I was so tired I didn't notice the noise while asleep but any room that are multiple of 5 (Room 5, 10 etc.) are right next to their "world's slowest elevator" and it will probably wake you up if you are a light sleeper. No amenities as such in the room other than shower gel and shampoo, but you can use the communal kettle & microwave at the reception. There was a safe in the room but I didn't use it so unsure if it works. I was very happy with the stay, good location, comfortabbly tiny room with great price.

Great location, but that was the only positive. Room was so filthy we couldn't unpack. We asked for the room to be cleaned and was told it would be - it wasn't. No heating on first night, and no hot water on first 2 nights of a 3 night stay. Bed was broken so so everythig rolled to the middle, making sleep very difficult. We would have abandoned it if we could have found something else at short notice but couldn't so had to put up with it. Avoid this one like the plague. Obviously just a money making enterprise - these people have no grasp of hospitality whatsoever.

O quarto estava limpo a equipe é muito atenciosa tudo ocorreu muito bem

Great location to the train, the park and other attractions. This is a good place if you’re solo travel who doesn’t mind constant construction and rebuilding through the night and occasional “wet cement” floors you get to maneuver around (I have pictures). Perfect if you didn’t bring your “nice” clothing on vacation. Also, there’s no full mirror so strictly head shots. The bathroom it’s extremely cramped but the overhead shower is nice. The elevator takes a full business day to get to your room (when it’s working) The couch and chair were filthy! Only used them to hold luggage. And there’s not more than one narrow closet to hold your clothing. Again, livable for a solo traveler. Awful if you bring a partner (which I brought my gf) In all, I wouldn’t have booked this unit if I knew they were doing renovations. I was only notified a week before our attendance. I regret it.

Hotellissa oli remontti pahasti kesken vierailumme aikana. Majoitusta vain ylimmän kerroksen huoneissa, jotka oli todennäköisesti juuri saatu valmiiksi. Huone oli rakennuspölyssä. Yövyimme 3 yötä mutta emme saaneet kunnollista siivousta koko aikana. Kerran pyysimme ja saimme sängynpetauksen ja roskien tyhjennyksen. Alakerran "vastaanotossa" oli pari kohteliasta poikaa, muuten henkilökunta olin tympeää eikä edes tervehtinyt. Taisimme olla "tiellä". Plussana hyvät unet kun oli hiljaista yöllä.

Not so good. Lots of problems. The renovation, nothing to eat or drink inside the room. They didnt even put a single water inside the room. Slow elevator, and lots of things

The staff was kind and polite. The location was convenient and close to a sandwich shop and a 6 minute walk from a major town square with tram access. However, the property advertises “designer toiletries” but in actuality it’s just a bottle of dollar store body wash and I actually had to request it as there was no soap at all in my room. The radiator was inefficient and ineffective; it took about 4 hours to warm up my tiny little single twin bed room. The hot water didn’t work at all for a day and a half and no one told me until I asked about it. The “laptop compatible safe” is the size of my hand. No way to even fit a tablet in there- nothing larger than a phone and a passport would fit in that little safe. The room was spotlessly clean, but it was more on par with hostel level not a boutique hotel level - which is fine for me as a budget conscious traveler, but they should advertise it as such… Oh, there was also a group of young people having some sort of very long, very loud party one evening (not a weekend) …. Around 11PM the guest in the room next to mine started yelling at them out the window to quiet down, but they ignored him. I would recommend this place to solo travelers looking for a reasonably priced room with a private bathroom, but do not expect “boutique” quality. Expect more of a hostel level experience..

Clean, renovated room with single bed. Location only a few blocks from Leidensplein and 397 to/from airport. Under going improvements so some noise during the day but not too loud. There is an elevator, but you must call it to your floor with the button and then once inside, wait for the inside door panels to close THEN select your floor. Then upon exit, inside door panels will open and then open door. 0 is ground. Staff very helpful and responsive to hotels.com messages through app. Upon arrival at 12pm, I was able to pay an early check-in fee which it was worth it for me as I flew from the US and did not sleep on the plane. Also, they offered upon availability to pay €10 per hour for late checkout, which I also took advantage of for one hour to leave at noon instead of 11 AM. It was convenient as they took it from the €50 deposit at check-in. Note that on the auto response I received from Hotels.com when I made the reservation that it was a cash deposit which it is not, it’s ran through a credit card. Unfortunately, I had gone and took out euros that I did not use.

Zimmer an sich sauber aber die Matratze war eke….. Personal war sehr nett und informativ. Lage sehr gut

Schone kamer en vriendelijk personeel

We were given a dirty room (photos provided to reception) but then not offered an upgrade as a gesture of goodwill.

Genel olarak çok hijyenik bir oda beklemeyin ancak tuvaleti ve banyosu temiz sayılır diyebilirim. Bunun haricinde çalışanlar çok tatlı ve güler yüzlülerdi.

mi è piaciuta la gentilezza e la cordialità del personale

A equipe foi gentil e correspondeu as expectativas.

Great hotel, great staff!! Rooms are always immaculate and makes for a real good stay.

Isso

Door handle fell. Very loud. Bad coffee. Paint scraping off, etc

De kamer was ok, alles was proper. Perfecte locatie!