Perfect. The welcome was great, the staff at the restaurant was great. It was my first time in a Hilton hotel, but it lived up to its reputation. Definitely recommended.

Lovely hotel in a fantastic location with beautiful views, and the breakfast staff were particularly welcoming and helpful. Unfortunately, the rest of our experience was let down by poor customer service. The reception staff were not especially friendly, check-in took far longer than expected, and we were incorrectly told that our stay hadn't been paid for when it had. We were also never informed that a code was needed to receive the discounted parking rate, which resulted in unnecessary inconvenience. The biggest disappointment, however, was the leisure centre. The staff there were exceptionally rude and unhelpful, which really overshadowed what should have been an enjoyable stay. It's a shame, as the hotel itself has a lot to offer, but the level of customer service needs significant improvement

Stayed in deluxe room, so great view of river and the city. Impressive view at nighttime. Not the best air con but fine enough. Bathroom fairly dated but clean and has everything you need. Well priced for a 4 star hotel. Would be happy to stay there again if in Newcastle.

Super goed hotel, maar engels ontbijt blijft matig. Maar dat is in heel Engeland. Nogmaals, heel goed hotel en ik had prachtig uitzicht op de bridge!

Very satisfied with the whole experience. Will definitely book again in the future.

Very friendly staff, large rooms and comfortable bed. Greatly located, parking and great breakfast selection

Every thing was good ,clean and all staff were very helpful throughout our stay

Lovely stay and perfect location

조용하고 깨끗한 객실. 다만, 가격이 다소 비쌈.

Nice comfortable stay, friendly staff and we enjoyed the pool and the food and it was really close to town with great views of the city

Hotel on its own was fine , I was coming back into the hotel with a friend and my partner my friend had phoned a taxi as she was staying at another hotel but the concierge at the main entrance with a clipboard refused my friend entry to wait inside the hotel for her taxi disturbingly it was around midnight and my friend was a young lady despite this she was refused entry by this what I can only call a Jobsworth with no concern for a young woman's safety alone in a city she was visiting for the weekend..shame on this person and if he has a daughter who is visiting a city she is not familiar with i hope she is never put in this position considering the amount of attacks taking place on young women these days in the United Kingdom.

This is an excellent hotel in a great location. Check in was easy, the room was really clean and the parking was very convenient and easy to access.

Great location for an easy walk to Newcastle Quayside!

Top, prima, heel goed, top

Good hotel. Parking was good, secure and reasonable price for 24 hours. Nice breakfast. Easy stop over for travel.

Well located Spacious clean room Pleasant atmosphere Good swimming pool

Great hotel. Perfect area for us . Also had onsite parking. Breakfast had a food variety and staff very friendly.

Everything was good

Great location for getting into either newcastle or Gateshead. Good views of the bridge. Solid breckfast

Ruime, moderne kamers. Aardig personeel. Uitgebreid ontbijtbuffet waar goed met allergieën rekening wordt gehouden. In de buurt van allerlei handige voorzieningen.