Clean rooms, nice staff, excellent hot tubs and facilities

Dirty sink and splashes on the walls .

Good amenities for a good price.

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Our room was clean, quiet, and cozy There wasn't a microwave in the room but we were able to call and have the front desk bring us one. Our ski trip was a success because we could pull the car up right outside our room and organize our gear.

Pool is in a separate building. Hotel is noisy, can hear people walking up and down the metal stairs.

Stay is good!! But the noise from the upstairs are disturbing.

Clean room | friendly Staff | Pet-friendly - had a pet bed, dog bowls and a small bag of treats in the room only $28/stay | Bar and Restaurant with 10% discount card

Clean room. Clean pool. Easy check in. Paper thin walls. We were on ground floor and could hear every single thing from above. Even water drips in the pipes. When people went down the stairs next to our room my bed would shake.

Hot tubs could have been hotter, jets did not work. Icefields parkway was closed due to avalanche (I’m in Calgary) and staff was not accommodating regarding cancellations or re booking, had to drive 6.5 hours around to get there in a storm, not happy about that.

Suoer friendly staff , rooms were clean , amenities were clean.

More like a motel than a hotel.

We have stayed there probably 15 times now and it is always clean, the staff is friendly and amenities are great. The laundry room is a huge bonus.

20 min from ski hill, excellent restaurant great food and reasonable prices. Nice pool and hot tubs.

Excellent

Good luck getting the front staff to answer a phone or follow through on what they say. Then if you ask for a hypoallergenic pillow for your family member who’s allergic to feathers they just say they don’t have one and it’s your fault for not requesting ahead. Not solution focused. Then the way overly intoxicated man in the hot tub that they left for hours (we left and came back and still there). Plus the loud partying at night. Might have been a kid favorite to stay before to play with friends but that was an awful experience I wouldn’t sign up for again

Jasper National Park is a beautiful Park this Motel is poorly maintained, needs a ton of money spent to bring it back to what it used to be

It was lovely. Very convenient.

Nice location, friendly staff, hotel and rooms are a bit outdated. We stayed at the room 2nd floor beside the swimming pool so the room was humid and full off pool smell. Ran out of hot water at night due to hotel was at full capacity. But was too tired and made it through the night.

It was great