Rooms are in need of an upgrade, but clean and comfortable.

Comfortable rooms, very friendly staff. Damian the bar man was excellent. Would stay here again.

Lovely staff, great bar food, clean hotel. Super position for exploring harrogate.

Room was amazingly clean. Food great, staff super friendly. Will definitely be back 5*

Excellent stay as always. The hotel is such great value. Staff are friendly and helpful staff. Room and bathroom clean and spacious with a lovely view (room 211).

The room was clean and comfortable, the breakfast was amazing

Stayed here loads of times and never disappointed. Staff are lovely and the hotel is always clean and tidy.

The room was clean and the beds very comfortable.

The entire building is tired and not up to standard for a hotel. The walls between room s are paper thin-you can hear everything! When a door closes the room shakes. Wood work is chipped, ceilings cracked. The mattress are really firm, we both woke up with painful joints. The phone in our room wasn’t plugged in and we couldn’t find the cable when we had a problem at 1am! The staff are friendly and the rooms are clean and warm. Shower pressure was good and no issues with hot water. Breakfast -food was ok but simple things like sugar, was not on the table, had to walk across the dining room to fetch it from the dining table. Car park spaces are tiny, I climbed out the passenger door. Overall,the lovely staff are not enough to counter the drab and tired amenities. I would not visit again.

Room was very clean and spacious. Staff very friendly. Lots of free parking for hotel guests.

great friendly staff, great location, lovely old building

Very friendly staff

The room was very clean. The service at the bar was second to none. We really enjoyed it stay, over 2 nights at the Cairn hotel.

Clean and friendly staff

No hit water.. no heating .. very dated room and bathroom.. we were given another room that had heating and hot water, but still very dated. Bar was ok and prices were about right for a hotel. Breakfast , served buffet, prefer to help myself and not be given what the server thinks , like at school, eggs looked soft fried, but were hard. I suppose it was fair for the price we oaid

Good hotel for price.

Clean room. Hot water, which isn’t always the case with older hotels. Fabulous staff

Friendly staff, good rate for a room on a weekend, free parking, warm and lashings of hot water.

The temperature in the bathroom was very cold. I found the hotel staff provided an excellent service

Nice hotel and great value for money