Penilaian & Ulasan Keseluruhan UNA HOTELS Hotel & Residence Contessa Jolanda Milano

The hotel facilities were clean, comfortable, large rooms contributing to a relaxing and enjoyable stay. Although we experienced a minor issue with the air conditioning at first, the front desk staff handled it promptly and professionally by relocating us to a new room, which we greatly appreciated. I would especially like to thank Mrs. Maria Garvasio, the breakfast attendant, who truly made a lasting impression. She welcomed every guest with genuine warmth and a friendly smile, creating a pleasant and inviting atmosphere each morning. Her attention to detail, professionalism, and kind demeanor brought an extra level of care to the breakfast experience. It's clear that she takes great pride in her work, and it did not go unnoticed. Exceptional service like hers greatly enhances the overall guest experience. Thank you, Mrs. Garvasio, and heartfelt thanks to the entire team!

room key didnt work for 5 times during my stay for 21days. the quality of room maid was very low even with the tip.

Smelled of stale smoke. AC did not work. Generally dated hotel.

Hotel con camere un po' datate, posizione buona e personale molto gentile

Son muy serviciales, y el desayuno incluido en la tarifa estaba muy completo el restaurante muy agradable. No hay maquina de hielo en los pasillos del hotel. El metro esta relativamente cerca para ir al centro de Milán.

Personnel très agréable Bon petit déjeuner Deco vieillot mais chambres propres

Quarto espaçoso e confortável, o hotel é um Pouco antigo, mas é bem completo. A localização não é próxima dos pontos turísticos, mas tem metrô perto. Bom café da manhã é ótimo serviço.

ottima stanza, spaziosa, un vero bilocale attrezzato cun cucinetta e spogliatoio

Stedet var rent og komfortabelt, lidt slidt og gammelt, og bruseren fungerede ikke optimalt. Værelset var stort og med god plads og skabsplads, dejligt stort badeværelse. Madrassen var god, men sengen stod lidt ustabilt. Udmærket morgenmad

The property is a great place to stay for the price point, you can walk to the bus, tram or subway. The rooms themselves are a little dated but clean.

Good hotel .Staff were very helpful

Wir sind angekommen und haben wir einen schmutzige verschimmelten verkalkten Badezimmern ,Toilette ist einen Zumutung so von dreckig Badewanne schwarz gewesen von Schmutz. Das ist keine 4* Hotel alte schmutzige abgenützte Mobiliar. Am erste Nacht habe ich keine duvet im Schlafzimmer gehabt bin ich durchgefroren , unregulierbare Klima und laut .Personal an der Rezeption ist nicht so Gastfreundlich. Wir haben uns nicht Wohlgefühlt .

朝食は品数があり美味しかった 施設は古いながら広く、手入れをしていると感じた キッチンの設備があったがお皿やコップ等使用の場所は追加料金が必要でした サービスアパートと思いましたが、ホテル仕様での利用だそうです。ランドリーは追加料金で使用可能でした。

Nearby all the supermarket 5 minute walk to Metro station

Overall much nicer compared to others

It seemed like you in your apartment. Staff is great. Walking distance to subway metro. Restaurants nearby. Supermarket nearby. Wifi poor in the rooms but great in hotel lobby. Will recommend to others.

Emplacement parfait personnel accueillant surprenant séjour. Peut être déco à revoir un eu vieillot. Pour deux jours ce très correct. RR

The hotel was fairly nice. The staff were excellent and very nice and helpful. The rooms were not very clean but also not incredibly dirty. Dust under all the furniture and in the corners and some stains in the couch but there were no bugs or anything like that. The kitchen was quite good and we used it often. The room was large and quite comfortable.

Bien en el check in

Hotel reception appears to be modern but the rooms are very outdated with old furniture and the old appliances which were causing issues to not operate effectively. Further, during breakfast, the staff were not at all friendly and started clearing the breakfast before time.