Staff was as accomodating as possible considering our reservation was moved from the Marriott Residence Inn.
We were disappointed over the following:
Limited Room cleaning, Coffee service and cups were not replaced daily
With room cleaning, some surface were not wiped down (desk area)
Inability to to take away complimentary breakfast. For very specific personal reasons my husband and I did not want to dine in, all I took was some cut fruit and yogurt and than was confiscated by the staff. VERY DISAPPOINTED BY THIS
Staff was fairly good at accomodating certain requests we had that allows to strictly observe the Jewish Sabbath
Most upsetting: I had booked a room at the residence Inn with a Kitchenette. I did this specifically because we strictly observe Jewish Dietary laws (Kosher) and Nova Scotia does not have any suitable restaurant (I would suggest validdating this with Rabbi Feldman of the Chabad of The Martimes). This would allow me to prepare simple hot meals for me and husband.
When Marriott changed our reservation, we should have been booked into a room with similar amenities and within a 20 minute walking distance of the synagogue. OR I should have been a full refund. All you offered in the end was $300 credit to a future stay. Noone of this helped me with my current dilemma.
I would like an addditional $300 to cover all this conviences related to not having a proper kitchenette